Patient Services Lead: Scheduling, Insurance & Referrals

VetJobs; Los Angeles (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Cedars-Sinai Medical Center in Los Angeles seeks a Patient Service Representative II to provide clerical support, handle high-volume patient coordination and scheduling across the licensed clinics. The PSR II follows established practices, policies, and guidelines and is cross-trained to cover multiple providers.

The role requires 2+ years of experience with insurance authorizations and a High School/GED; HIPAA-compliant handling of patient information is essential.

Qualifications

• 2+ years of experience working with insurance companies and obtaining authorizations.
• High School Diploma/GED requirement.

Responsibilities

• Answering and triaging calls- directing to appropriate individuals or departments.
• Scheduling and authorization for appointments, surgeries, and ancillary services.
• Perform insurance verification functions.
• Process and track all incoming and outgoing referrals.
• Sorting and deposition of mail and patient information in compliance with HIPAA rules and regulations following Cedars-Sinai standards.
• Assist in all work assignments.

Skills

Insurance verification

Appointment scheduling

HIPAA compliance

Customer service

Education

High School/GED

Job description

Cedars-Sinai Medical Center in Los Angeles seeks a Patient Service Representative II to provide clerical support, handle high-volume patient coordination and scheduling across the licensed clinics. The PSR II follows established practices, policies, and guidelines and is cross-trained to cover multiple providers.

The role requires 2+ years of experience with insurance authorizations and a High School/GED; HIPAA-compliant handling of patient information is essential.