Patient Services Lead – Front Desk & Scheduling

GOEBEL FIXTURE COMPANY; Ocala (FL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Generous paid time off

Paid Holidays

401k

Continuing Education

Job summary

GOEBEL FIXTURE COMPANY in Ocala, FL is seeking a Patient Services Specialist to greet patients, check them in, answer calls, and provide reception support for the clinic.

You will schedule appointments, process payments, verify insurance eligibility, route messages, and coordinate with staff across clinics. Strong communication and Microsoft Office skills are essential.

Qualifications

• High School Diploma or GED required.
• Experience in the medical field is preferred.
• Excellent PC skills, specifically with Microsoft Office Suite.
• Strong organizational skills and ability to multi-task.
• Excellent verbal and written communication and interpersonal skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Greet patients and check them in, collecting needed information.
• Answer phone calls, schedule appointments, and provide reception support.
• Collect and post patient payments and print receipts as needed.
• Perform insurance eligibility checks prior to appointments.
• Route calls and messages to the appropriate staff or providers.
• Coordinate communication with staff across clinics and perform other duties as assigned.

Skills

Organizational skills

Verbal communication

Written communication

Independence / self-motivation

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

• Location 7960 SW 60th Avenue,Ocala, FL, 34476,United States
• Employee Type Full Time Non-Exempt

Contact information

• Phone [phone]

Description

What You’ll Be Doing

The Patient Services Specialist is responsible for greeting/check-in in patients, answering phone calls, scheduling appointments, and reception support for the clinic.

The successful candidate will be able to:

• Check patients in and obtain patient information utilizing the web-based on-site
• Schedule appointments and follow-up with appointments as needed
• Collect and post proper patient payment, including print appropriate receipts
• Perform insurance eligibility checks prior to patient appointments
• Answer all phone calls timely, and in a professional and courteous manner
• Route calls and messages appropriately
• Effectively communicate with all staff and providers amongst all clinics
• Perform any and all other duties as assigned

What We’re Looking For

• High School Diploma or GED required
• Experience in the medical field, preferred
• Excellent PC skills, specifically with Microsoft Office Suite
• Strong organizational skills and ability to multi-task
• Ability to thrive in a busy, fast-paced clinic setting and maintain a passion to help those in need
• Excellent verbal and written communication and interpersonal skills required
• Work independently, requiring minimal or no oversight and guidance

What We Offer

• Competitive pay
• Medical, dental, and vision insurance
• Generous paid time off
• Paid Holidays
• 401k
• Continuing Education

We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.