Patient Services & Healthcare Admin Lead

CommonSpirit Health; Colorado Springs (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Penrose - St. Francis Health Services is seeking a Business Support Lead to ensure smooth administrative workflows across our hospitals and clinics.

You will guide staff, oversee projects, and coordinate patient information to uphold high-quality, patient-centered service. You will register patients, process orders, manage scheduling, handle calls, triage urgent admin needs, and maintain records with strict confidentiality.

Qualifications

• High School Diploma or GED required
• Minimum 2 years of administrative experience in a healthcare setting
• Current BLS certification from the American Heart Association
• Leadership experience preferred

Responsibilities

• Register patients
• Process orders and facilitate communication between departments to support clinical operations
• Manage patient scheduling and handle incoming calls
• Triage urgent administrative needs and maintain accurate records
• Ensure strict confidentiality and compliance with patient privacy requirements

Skills

Administrative experience

Healthcare admin

Education

High School Diploma or GED

BLS Certification (AHA)

Job description

Penrose - St. Francis Health Services is seeking a Business Support Lead to ensure smooth administrative workflows across our hospitals and clinics.

You will guide staff, oversee projects, and coordinate patient information to uphold high-quality, patient-centered service. You will register patients, process orders, manage scheduling, handle calls, triage urgent admin needs, and maintain records with strict confidentiality.