Full-Time Patient Experience Coordinator

Physical Rehabilitation Network (PRN); Oceanside (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision plan

Dental plan

Paid time off

Clinical incentive programs

Student loan repayment

Job summary

Physical Rehabilitation Network (PRN) is hiring a Patient Services Representative at its Oceanside, CA location. The role focuses on delivering excellent customer service and administrative support to ensure a smooth patient experience from check-in through therapy.

The ideal candidate will have a high school diploma, healthcare administration exposure is a plus, and strong skills in office software and scheduling systems. The position is full time with benefits included.

Qualifications

• High school diploma or equivalent is required; healthcare admin education is a plus.
• Experience in customer service, preferably in a healthcare setting.
• Proficiency with commonly used office software and scheduling systems.

Responsibilities

• Greet and welcome patients with professionalism and warmth.
• Schedule appointments and manage patient inquiries in person and by phone.
• Collect and verify patient information and insurance details accurately.
• Maintain patient records and coordinate with clinical staff for a smooth patient experience.

Skills

Customer service

Office software

Scheduling systems

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

Office software

Scheduling systems

Job description

Physical Rehabilitation Network (PRN) is hiring a Patient Services Representative at its Oceanside, CA location. The role focuses on delivering excellent customer service and administrative support to ensure a smooth patient experience from check-in through therapy.

The ideal candidate will have a high school diploma, healthcare administration exposure is a plus, and strong skills in office software and scheduling systems. The position is full time with benefits included.