Patient Services Float — Flexible Hours & Growth

ADP, Inc.; United States; Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) retirement plan

Clinic-paid health premiums

Dental & vision coverage

Free lab and imaging services at Salem

Health Reimbursement Account

Life & long-term disability

Paid time off & holidays

Flexible Spending Account

Bilingual pay differential (3%)

Descripción de la vacante

Salem Clinic is seeking a Patient Service Unassigned Float to support multiple locations in the Keizer and Salem, OR area. This full-time role greets and directs patients, schedules appointments, and serves as a liaison with medical staff.

The position requires a valid Oregon driver’s license, strong customer service skills, and the ability to work flexible shifts including weekends or holidays. You will travel to various clinic sites as needed and input patient data into the electronic health

Formación

• Must have a current Oregon driver’s license and reliable transportation.
• Experience in a fast-paced customer service environment.
• Clear, professional, and courteous communication; ability to follow instructions.
• Must live within 30 minutes of work and be flexible with hours.
• Ability to pass spelling and typing tests.

Responsabilidades

• Travel to patient service sites as requested and work flexible hours.
• Answer telephones promptly following department scripts.
• Take messages and relay information to nursing staff or physicians.
• Cancel and reschedule appointments per policy and clerk directives.
• Review future appointments for efficient time slot utilization.
• Obtain referrals for insurance coordination as needed.
• Greet patients and visitors; verify information and input data into EHR.
• Determine, inform, and collect appropriate visit fees; balance cash drawers.
• Refer patients to the Credit or Business Office for insurance questions.
• Observe waiting areas and assist patients during long waits.
• Participate in departmental meetings and ongoing education.

Conocimientos

Customer service

Communication

Scheduling

Phone etiquette

Team participation

Descripción del empleo

Salem Clinic is seeking a Patient Service Unassigned Float to support multiple locations in the Keizer and Salem, OR area. This full-time role greets and directs patients, schedules appointments, and serves as a liaison with medical staff.

The position requires a valid Oregon driver’s license, strong customer service skills, and the ability to work flexible shifts including weekends or holidays. You will travel to various clinic sites as needed and input patient data into the electronic health