Patient Services CSR Frontline Support (Days, FT)

Prime Healthcare Services; Garden City (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Prime Healthcare Services is seeking a Customer Service Representative to join our team in a full-time, day-shift role. You will answer phones, process requests, and ensure every customer, patient, and coworker is treated professionally and courteously within a healthcare setting.

The position requires a High School Diploma or equivalent, and experience in customer service or medical offices is preferred. Strong English communication and computer skills are essential for success.

Qualifications

• High School Diploma or equivalent.
• Previous Customer Service or Medical Office experience preferred.
• Intermediate computer skills.
• Experience with Microsoft Office – intranet and Word documents.
• Ability to effectively communicate in English both orally and in writing.

Responsibilities

• Answer phones and process requests in a professional and friendly manner.
• Provide high-level customer service and assist customers, patients, and coworkers.
• May be assigned to special projects with deadlines.

Skills

Customer service

English communication

Computer literacy

Education

High School Diploma or equivalent

Tools

Microsoft Office

Intranet/Word documents

Job description

Prime Healthcare Services is seeking a Customer Service Representative to join our team in a full-time, day-shift role. You will answer phones, process requests, and ensure every customer, patient, and coworker is treated professionally and courteously within a healthcare setting.

The position requires a High School Diploma or equivalent, and experience in customer service or medical offices is preferred. Strong English communication and computer skills are essential for success.