Patient Services Coordinator: Welcoming Front Desk Pro

Spooner; Phoenix (AZ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Student loan repayment program

401(k) matching

Paid time off and holiday pay

Dental, vision, life, and other insur.

Employee referral bonus

Continuing education funds

Job summary

Spooner, Arizona's largest physical therapy private practice, is hiring a Patient Services Coordinator Front Desk at Spooner Biltmore in Phoenix. You will greet patients, coordinate schedules, and maintain accurate records while delivering friendly, professional service.

The role requires detail orientation, excellent communication, and a passion for patient care. The clinic offers comprehensive medical coverage, paid time off, 401(k) matching, and ongoing growth opportunities in a team-focused

Qualifications

• High school diploma or GED required.
• 1-2 years scheduling/verifications experience preferred.
• Excellent customer service and communication/listening skills.
• Detail-oriented with ability to maintain accurate patient records.

Responsibilities

• Greet and assist patients, visitors, and vendors with a warm, professional demeanor.
• Coordinate patient/therapist schedules and track referrals, appointments, and reschedules.
• Manage patient records to ensure accuracy, HIPAA compliance, and current information.
• Answer phones and resolve patient concerns while communicating with vendors.
• Process co-pays and payments following standard procedures.

Skills

Customer service

Communication skills

Scheduling

Education

High School Diploma or GED

Job description

Spooner, Arizona's largest physical therapy private practice, is hiring a Patient Services Coordinator Front Desk at Spooner Biltmore in Phoenix. You will greet patients, coordinate schedules, and maintain accurate records while delivering friendly, professional service.

The role requires detail orientation, excellent communication, and a passion for patient care. The clinic offers comprehensive medical coverage, paid time off, 401(k) matching, and ongoing growth opportunities in a team-focused