Patient Services Coordinator: Streamline Care Access & Scheduling

PT Solutions Physical Therapy; Willow Grove (PA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Incentives

Professional development

Career progression

PTO & Sick Leave / EIB

Reimbursement for race entry fees

Job summary

PT Solutions Physical Therapy in Willow Grove, PA is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring a seamless care journey. This role covers insurance verification, prior authorizations, referrals, and scheduling, with a focus on accuracy and empathy.

We offer ongoing training, clear advancement paths, competitive pay with incentives, PTO, and a supportive, growth-oriented environment.

Qualifications

• High School diploma or GED is required.
• 1–2 years of customer service experience, healthcare experience preferred.

Responsibilities

• Verify insurance coverage and obtain authorizations.
• Coordinate referrals and optimize scheduling.
• Reconcile payments and follow HIPAA guidelines.
• Maintain relationships with patients, providers, and internal teams.

Skills

Customer service

Communication

HIPAA compliance

Education

High School Diploma or GED

Tools

Insurance verification systems

Authorization management tools

Job description

PT Solutions Physical Therapy in Willow Grove, PA is seeking a Patient Service Coordinator to be the vital link between patients, providers, and insurers, ensuring a seamless care journey. This role covers insurance verification, prior authorizations, referrals, and scheduling, with a focus on accuracy and empathy.

We offer ongoing training, clear advancement paths, competitive pay with incentives, PTO, and a supportive, growth-oriented environment.