Patient Services Coordinator: Scheduling & Reports

VNA Health Group; Toms River, Northern (NJ, KY); Hybrid; USD 22,000 - 33,000; Full time

Job summary

VNA Health Group in New Jersey is hiring a Patient Service Coordinator to support our care teams. You will schedule visits, run key reports in HCHB, and maintain clear communication with clinicians, patients, and the Patient Care Directors. A strong organizer with computer skills and a patient-focused approach will thrive.

Experience in healthcare admin and proficiency with Microsoft Office is preferred. This on-site role emphasizes attendance, professional appearance, and teamwork in a busy

Qualifications

• High School Diploma or GED required; Associate's or Bachelor's degree preferred.
• 2-3 years of office experience; healthcare or medical office setting preferred.
• Strong computer skills, including Microsoft Office.
• Familiarity with HCHB is a plus.
• Excellent organizational, interpersonal, and customer service skills.

Responsibilities

• Schedule and update patient visits based on care needs.
• Run and maintain essential reports (e.g., productivity, case counts, missed visits).
• Answer incoming staff calls and refer clinical questions appropriately.
• Coordinate with the Reimbursement team on private pay/managed care lists.
• Uphold VNA Health Group's policies on attendance and professional appearance.
• Perform other related duties as needed.

Skills

Excellent organizational skills

Interpersonal skills

Customer service skills

Education

High school diploma or GED

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

HCHB

Job description

VNA Health Group in New Jersey is hiring a Patient Service Coordinator to support our care teams. You will schedule visits, run key reports in HCHB, and maintain clear communication with clinicians, patients, and the Patient Care Directors. A strong organizer with computer skills and a patient-focused approach will thrive.

Experience in healthcare admin and proficiency with Microsoft Office is preferred. This on-site role emphasizes attendance, professional appearance, and teamwork in a busy