Patient Services Coordinator (Medical Front Office)

Huntsville Hospital; Decatur (AL); On-site; USD 32,000 - 40,000; Full time

Job summary

Huntsville Hospital in Decatur, AL, seeks a front office coordinator to coordinate front desk activities, schedule patient visits, and input demographics with accuracy and compliance. You will support physicians and staff, handle calls, verify insurance, and process payments.

Requires a high school diploma or GED, with preferred medical office experience. Strong communication and data-entry skills are essential, and confidentiality is required in all duties.

Qualifications

• Education: High school diploma or GED.
• Prefer 1 year of work experience in a medical office.
• Knowledge of medical terminology desirable.
• Word processing and computer experience desirable.

Responsibilities

• Greets patients and visitors promptly and courteously.
• Provide excellent customer service and assist with patient needs.
• Schedule appointments and coordinate testing using hospital systems.
• Obtain pre-certifications/referrals when needed.
• Verify insurance and update patient information in the system.
• Answer calls, take messages, and direct to appropriate staff.
• Maintain confidentiality and professional appearance.
• Ensure accurate end-of-day deposits and payments processing.

Skills

Front desk

Customer service

Scheduling

Insurance verification

Data entry

Education

High school diploma or GED

Tools

Scheduling system

Hospital information system

Microsoft Word

Telephone systems

Job description

Huntsville Hospital in Decatur, AL, seeks a front office coordinator to coordinate front desk activities, schedule patient visits, and input demographics with accuracy and compliance. You will support physicians and staff, handle calls, verify insurance, and process payments.

Requires a high school diploma or GED, with preferred medical office experience. Strong communication and data-entry skills are essential, and confidentiality is required in all duties.