PATIENT SERVICES COORDINATOR - Infectious Disease - Grant Funded

Carilion Clinic; Roanoke (VA); Hybride; USD 24 000 - 34 000; Plein temps

Résumé du poste

Carilion Clinic in Roanoke, Virginia, seeks a Patient Services Coordinator for Infectious Disease in a grant-funded, fully in-person role. This full-time position supports Ryan White Part C enrollment, recertifications, and patient eligibility for Medicaid, Medicare, and ACA marketplace plans within the ID clinic.

The role requires an associate degree (bachelor's preferred), healthcare experience, and strong communication with excellent data-entry skills.

Qualifications

• Associate degree required; Bachelor's degree preferred.
• Healthcare experience preferred.
• Computer and word processing knowledge; keyboarding skills essential.
• Excellent interpersonal communication, customer service and teamwork skills.
• Proficient in using electronic medical records; strong written and verbal communication.

Responsabilités

• Enroll patients into Ryan White Part C program at intake and conduct 6-month and annual recertifications.
• Determine patient level of Ryan White Sliding Fee Scale and Cap on Charges; educate patients on benefits.
• Assist with Medicaid/Medicare/ACA marketplace eligibility; manage enrollment paperwork and proof of residency/income; document in EMR.

Connaissances

Interpersonal communication

Customer service

Teamwork

Attention to detail

Computer literacy

Formation

Associate degree required

Bachelor's degree preferred

Outils

Electronic medical records

Description du poste

## PATIENT SERVICES COORDINATOR - Infectious Disease - Grant FundedApply: Fully In-Person: Roanoke, Virginia: Full time: Posted Yesterday: End Date: October 8, 2026 (5 days left to apply): R162750## **Employment Status:**Full time## **Shift:**Day (United States of America)## **Facility:**2001 Crystal Spring Ave - Roanoke## **Requisition Number:**R162750 PATIENT SERVICES COORDINATOR - Infectious Disease - Grant Funded (Open)# **How You’ll Help Transform Healthcare:**This is Carilion Clinic ... An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.Specific job responsibilities include:Ryan White Part C Enrollment and RecertificationEnroll patients into Ryan White Part C program at intake, conduct 6 month and annual recertification. At each recertification, determine the patient’s level of Ryan White Sliding Fee Scale and Cap on Charges and educate patients about these benefits. Assess patient for eligibility for Medicaid, Medicare, and private insurance available through ACA marketplace and assist patients in applying for assistance. Manage enrollment paperwork, primary insurance, proof of residency, and proof of income. Monitor patient progress toward Ryan White Cap on Charges and adjust a patient’s cap in coordination with Billing and document it consistently in the electronic medical record as needed. Educate patient on Ryan White program “benefits” and services.2. Sliding Fee Scale and Imposition of ChargesInterpret and apply sliding fee scale for FQHC Sliding Fee Scale and the Ryan White Sliding Fee Scale; ensure documentation related to sliding fee scale is accurately and consistently captured in electronic medical record.Responsible for educating patients and prospective patients on sliding fee scales and imposition of charges. Assists with Imposition of Charges process and patient communication as needed.3. Supports administrative and patient support needs for other functions of ID clinic, which may include lab entry and patient communication.# **What We Require:****Education:** Associates degree required. Bachelor's degree preferred. **Experience:** Healthcare experience preferred. **Other Minimum Qualifications:** Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred. Excellent interpersonal communication, customer service and teamwork skills required. Above average organizational skills, ability to multi-task, and attention to detail in work. Strong skill in written and verbal communication. Must be proficient in computer data entry/keyboarding. Maintains composure under pressure. Diffuses tension through effective communication. Ability to use electronic medical records.**Compensation Range:**$17.39 - $24.35*Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.***Recruiter:**HAYLEY OHL**Recruiter Email:**[e-mail]**For more information, contact the HR Service Center at 1-800-599-2537.**Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.