Patient Services Coordinator III

Novant Health; Kernersville (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

Novant Health is seeking a dedicated Patient Services Coordinator to join their Orthopedic team in Kernersville. This vital role involves coordinating patient appointments, managing records, and ensuring effective communication between patients and staff. Join a diverse team committed to providing remarkable healthcare services to the community.

Benefits

Competitive benefits

Generous PTO accrual

Retirement plan with company match

Professional Development Program for continuing education

Qualifications

• One year of clerical experience in a medical office setting is required.
• Knowledge of medical terminology and office procedures needed.

Responsibilities

• Coordinate patient appointments and referrals for seamless care.
• Manage patient records and billing processes with accuracy.
• Serve as a liaison between patients and healthcare providers.

Skills

Verbal communication

Organizational skills

Problem solving

Critical thinking

Initiative

Education

High School Diploma or GED

Tools

Medical office software

EPIC systems

Job description

Job Summary

Novant Health is seeking a dedicated Patient Services Coordinator to join our esteemed Orthopedic team in Thomasville Clinic. This role is integral in facilitating outstanding healthcare services for our patients. PSC are responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner.

• Schedule: Full Time, Days 8:00am - 5:00pm
• Department: Novant Health Orthapedic Clinic
• Location: Kernersville, NC

At Novant Health’s Orthopedic Clinic, we specialize in diagnosing and treating a comprehensive range of musculoskeletal conditions. Our services encompass advanced joint and bone care, including treatments for chronic conditions, sports injuries, fractures, and joint replacements. Our multidisciplinary team employs state-of-the-art imaging technologies and minimally invasive procedures to provide personalized treatment plans, ensuring optimal patient outcomes

What You'll Do:

• Coordinate patient appointments, referrals, and follow-ups to ensure seamless care delivery.

• Manage patient records, insurance information, and billing processes with accuracy and confidentiality.

• Serve as a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication.

• Utilize electronic medical records systems to maintain up-to-date patient information.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Additional features of the role:

• Competitive benefits and generous PTO accrual (with a sellback option!)
• Retirement plus plan (effective day 1!) with up to 6% company match
• Full access to our Professional Development Program for continuing education funds

Come join a remarkable team where quality care meets quality service, in every dimension, every time.

#JoinTeamAubergine #NovantHealthLet Novant Health be the destination for your professional growth.

#NovantHealth #nhmgrecruitment#nhmgcareers #nhmgrecruitment

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".

Qualifications

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional skillsrequired: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

Job Opening ID

94026

• Education: High School Diploma or GED, required.
• Experience: One year of clerical experience in medical office setting, required.
  • Other related experience may be considered in lieu of medical office experience.
• Additional skillsrequired: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty.
• Additional skills preferred: Proficient in use of all computer software utilized in practice.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".