Patient Services Coordinator II - Surgery Cardiothoracic

UAB Medicine; Birmingham (AL); Presencial; USD 32.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Educational assistance programs

Paid time off

Employee assistance programs

Wellness programs

Paid parental leave

PSLF eligibility

Descripción de la vacante

UAB Medicine is seeking a full-time clerical specialist to support physicians and clinics. You will handle a range of administrative tasks, coordinate with care teams, and help ensure smooth patient flow.

The role emphasizes strong customer service and professional communication. Qualifications include a high school diploma and at least two years of clerical or call-center experience, plus knowledge of medical terminology and PC/database tools.

Formación

• High school diploma or equivalent and two years office/clerical experience in customer service or clinical settings.
• Strong organizational and leadership skills with excellent customer service and communication abilities.
• Must complete required coursework; basic medical terminology and PC/database skills; math and bookkeeping capability; excellent telephone manners.

Responsabilidades

• Provide a variety of specialized services to support physicians, advanced practice providers and clinics.
• Follow policies and procedures and may direct work of other clerical staff.

Conocimientos

Customer service

Communication

Leadership

Educación

High school diploma

Herramientas

PC applications

Database management

Descripción del empleo

Position Overview

Shift: Full-time

Schedules: 8 a.m.-5 p.m.

Benefits and perks available for eligible positions include: robust educational assistance programs, generous paid time off, employee assistance and wellness programs, paid parental leave, qualifying employer for the Public Service Loan Forgiveness (PSLF) Program, plus more.

Job Description

Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees.

Qualifications

High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. Currently certified as a Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred.

Why Work at UAB Medicine

We are UAB Medicine, Alabama’s largest and most comprehensive health system, recognized nationally for delivering world-class patient care, pioneering research, and cutting-edge medical education. We proudly serve more than 1.2 million patients each year – from every county in Alabama, all 50 states, and many countries around the world. Our network spans numerous hospitals, emergency departments, many other sites of care, and a team of over 2,000 physicians. Our key facilities include UAB Hospital – ranked the No. 1 hospital in Alabama by U.S. News & World Report and home to the state’s first ACS-verified Level I adult trauma center and only Magnet-designated hospital – along with UAB Hospital-Callahan Eye and five UAB St. Vincent’s hospitals serving central Alabama.

UAB Medicine offers careers across a wide range of practice environments, from our internationally renowned academic medical center and award-winning community hospitals to our primary and specialty care clinics across the state. Whether you’re seeking the fast-paced learning environment of a tertiary care setting or the close-knit environment of a community facility, there’s a place for you on our team where you can become part of a mission-driven organization committed to delivering life-changing care. With nearly every medical specialty represented and unlimited opportunities for growth, you’ll find the right fit for your skills and career goals. We care for you by offering comprehensive, industry-leading benefit packages to support the individual preferences and circumstances of our diverse staff.