Patient Services Coordinator - HCHB Required

Graham Healthcare Group; Washington (District of Columbia); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Vision coverage

Dental coverage

401K plan

PTO 15 days

Job summary

Graham Healthcare Group is hiring a Patient Services Coordinator to schedule home visits for field staff and assist with patient care coordination. This role can be performed remotely depending on location.

Hours: Every Saturday and Sunday, 8AM–5PM EST or CST with flexibility on remaining weekdays. Compensation ranges from $20.00 to $24.00 per hour, with medical, vision, and dental benefits, plus 401K with pension and 15 days PTO.

Qualifications

• Associate degree preferred.
• At least 1 year of home health experience.
• At least 1 year of customer service experience.
• Proficient in Microsoft Office.
• Minimum of two years general office experience, with one year in data entry or word processing.

Responsibilities

• Schedule daily home visits for field staff.
• Coordinate patient care in alignment with CFSS staffing needs.
• Record admissions/intake information and relay to CFSS/ACM.
• Communicate with CFSS when scheduling approvals are on hold.
• Complete daily tasks and notify ACM of any workflow issues.
• Handle weekend rotation as needed.

Skills

Customer service

Data entry

General office experience

Education

Associate’s degree preferred

Tools

Microsoft Office

Job description

Homecare Homebase (HCHB) experience is required for this position.

This position is a full-time remote role. It has a requirement of working every Saturday and Sunday. This person could also work 4X10's as long as the requirement for weekends is fulfilled.

Hours: Every Saturday & Sunday, 8AM - 5PM, EST or CST. The remaining days during the week can be flexible.

Compensation: $20.00 - $24.00

The base compensation range for this role is fixed, with a maximum cap of $24.00. We want to be transparent about this as we continue discussions.

Medical Benefits: Health, Vision, & Dental

Retirement: 401K & Pension w/ 4% employer contribution

PTO: 15 Days

Graham Healthcare Group is hiring a Patient Services Coordinator to join our dynamic team! The Patient Services Coordinator is responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. In addition, the patient services coordinator will accumulate admissions/intake information and communicate with CFSS for possible staffing needs and concerns. This position can work remotely depending on location.

Patient Services Coordinator Responsibilities:

• Works within the HCHB workflow structure as directed

• Compile the daily schedules of clinical staff.

• With the direction of the Assistant Clinical Manager, assigns POD clinicians to patients.

• Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients, and POD personnel.

• Communicates with CFSS when order approval is holding scheduling

• Completes all tasks/workflow daily, communicates with ACM regarding any workflow unable to be processed prior to the end of the shift.

• Process appropriately all visits that have been sent back from clinicians.

• Weekend rotation as needed

Patient Services Coordinator Qualification Requirements:

• Associate’s degree Preferred.

• At least one (1) year of experience in home health preferred.

• At least one (1) year of experience in a customer service capacity.

• Proficient in Microsoft Office suite.

• Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.

• Previous Home Health experience preferred

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

• Competitive Pay: With opportunity for advancement

• Health and Welfare Benefits:Variousmedical, dental, and vision insurance options for you and your family to choose from.

• Supplemental Benefits:Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.

• Generous PTO Packages.

• Retirement: Save for your future with our company offered 401k planand pension.

• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.

Benefits may vary based on your employment status.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR257470