Patient Services Coordinator — Front Desk & Scheduling

MultiCare Health System; Yakima (WA); On-site; USD 28,000 - 39,000; Full time

Job summary

MultiCare Yakima Memorial Hospital is seeking a Patient Services Coordinator to be the initial contact for patients in outpatient clinics. You will support clinical flow, manage charts, schedule appointments, and coordinate transportation as needed.

The role requires a high school diploma or GED and about one year of related experience; familiarity with medical terminology is preferred. This is a day-shift, full-time position at Yakima Memorial Hospital.

Qualifications

• 1 year experience as a medical receptionist or related field preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Updates patient information, provides forms, and collects signatures.
• Prepares charts with labs, tests, and history as needed.
• Schedules appointments including consultations and diagnostics.
• Arranges transportation and interpreters as required.
• Verifies patient insurance eligibility.
• Provides telephone coverage with strong customer service.
• Completes forms and responds to patient requests quickly.
• Maintains communication within the team about patient care and operations.
• Keeps up to date with department protocols and systems.

Skills

1 year experience

Medical terminology

Education

High School diploma or GED

Job description

MultiCare Yakima Memorial Hospital is seeking a Patient Services Coordinator to be the initial contact for patients in outpatient clinics. You will support clinical flow, manage charts, schedule appointments, and coordinate transportation as needed.

The role requires a high school diploma or GED and about one year of related experience; familiarity with medical terminology is preferred. This is a day-shift, full-time position at Yakima Memorial Hospital.