Patient Services Coordinator - Front Desk

Singing River Health System; Ocean Springs (MS); On-site; USD 29,000 - 34,000; Full time

Job summary

Singing River Health System is seeking a Receptionist at the Ocean Springs Hospital to greet patients and visitors, answer calls, and schedule appointments. The role supports patient care delivery with professional, efficient front-desk service.

The position requires a high school diploma, de-escalation training, and healthcare-clerical experience. Strong customer service and communication skills are essential for daily interactions within a busy hospital environment.

Qualifications

• High school diploma or equivalent required.
• Experience in a clerical or secretarial role in a healthcare-related setting preferred.
• Must have de-escalation training completed by end of orientation (90 days).
• Excellent customer service and communication skills.

Responsibilities

• The Receptionist receives and assists patients and visitors, answers telephone calls, and organizes appointments.
• Helps to facilitate patient care by carrying out Receptionist responsibilities in a professional, efficient, and accurate manner.

Skills

Customer service

Communication skills

De-escalation training

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

Job description

Singing River Health System is seeking a Receptionist at the Ocean Springs Hospital to greet patients and visitors, answer calls, and schedule appointments. The role supports patient care delivery with professional, efficient front-desk service.

The position requires a high school diploma, de-escalation training, and healthcare-clerical experience. Strong customer service and communication skills are essential for daily interactions within a busy hospital environment.