Patient Services Coordinator – EMR & Scheduling

overlakemedicalcenter; Bellevue (WA); On-site; USD 31,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Tuition reimbursement

Retirement plan

Employee assistance program

Free parking

Transit passes

Job summary

Overlake Clinics in Bellevue is seeking a full-time Patient Services Representative for the Endocrinology Clinic on our main campus. You will handle patient registration, schedule appointments, answer phones, support prior authorizations, and coordinate care to ensure a smooth, compassionate patient experience.

The role emphasizes excellent customer service, strong communication, and proficiency with EMR systems.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of clerical experience in a medical facility preferred.
• Excellent customer service and communication skills required.
• Experience with EMR applications, EPIC preferred.

Responsibilities

• Patient registration and scheduling appointments.
• Answer phones and assist with prior authorizations.
• Coordinate care and distribution of records through the EMR system.
• Execute duties to provide excellent customer service for the patient experience.

Skills

Customer service

Communication skills

Scheduling

EPIC EMR

Education

High School Diploma or GED

Tools

EPIC EMR

Job description

Overlake Clinics in Bellevue is seeking a full-time Patient Services Representative for the Endocrinology Clinic on our main campus. You will handle patient registration, schedule appointments, answer phones, support prior authorizations, and coordinate care to ensure a smooth, compassionate patient experience.

The role emphasizes excellent customer service, strong communication, and proficiency with EMR systems.