Patient Services Coordinator and Home Health Scheduler

Amedisys; Crestview Hills (KY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

PPO or HSA plans with telehealth

Paid time off

HSA healthcare services credit

Wellness rewards

Mental health support (EAP)

401(k) with company match

Family support and leave

Job summary

Amedisys is hiring a Patient Services & Home Health Scheduler to coordinate patient assessments and align clinician schedules across care teams. You will ensure timely Oasis visits, manage clinician assignments, and maintain smooth communication with patients and field staff.

The role emphasizes problem-solving in a fast-paced healthcare environment, with opportunities to improve workflows and patient outcomes within our home health network.

Qualifications

• High School diploma or GED required.
• One year scheduling experience preferred.
• One year administrative experience preferred.

Responsibilities

• Schedules patient assessment visits including Oasis visits timely.
• Assigns and schedules clinicians to maximize efficiency and minimize cost.
• Coordinates with field clinicians to ensure visits are completed as ordered.
• Handles patient and field staff scheduling inquiries.
• Escalates issues to clinical manager as needed.
• Monitors hospitalized patients and ensures follow-up when required.
• Communicates with patients, clinicians, referral sources and other offices.
• Generates reports and acts on workflow insights.
• Supports patient transfers between care centers or hospice services.

Skills

Scheduling

Administrative tasks

Communication

Education

High School diploma or GED

Job description

Overview

Step into a role where every detail makes a meaningful difference. As a Patient Services & Home Health Scheduler, you’ll be the hub of coordination—ensuring timely patient assessments, aligning clinician schedules for maximum efficiency, and keeping communication flowing seamlessly across patients, clinicians, and care teams. If you excel in fast-paced environments, love problem‑solving, and take pride in creating smooth, reliable workflows that directly impact patient care, this is your opportunity to shine.

Attractive pay

• 23/hr to 28/hr

What's in it for you

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

*Benefit eligibility can vary by position and shift status.

*Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.

Preferred

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.