Patient Service Scheduler

Amedisys; Windy Hill Beach (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Choice of medical plans

Free telehealth

Paid time off

Wellness rewards

Mental health support

401(k) with match

Family support

Mileage reimbursement

Fleet vehicle program

Job summary

Amedisys is seeking a Patient Services Coordinator to support scheduling and coordination of patient visits, Oasis assessments, and clinician allocations. You will work closely with field staff to ensure timely care delivery in home health and hospice settings.

Responsibilities include managing calls, coordinating transfers, and ensuring proper documentation and reporting. A strong background in healthcare scheduling and administration is preferred, with a commitment to patient-centered service.

Qualifications

• Must have high school diploma or GED.
• One year of scheduling experience in a healthcare environment preferred.
• Administrative experience in healthcare settings is a plus.

Responsibilities

• Ensure patient assessment visits and Oasis visits are scheduled and performed on time.
• Assign and schedule clinicians efficiently by geography and care requirements.
• Coordinate with field clinicians to complete visits as ordered and within centers.
• Handle calls from patients and staff regarding scheduling issues.
• Refer clinical or performance concerns to the clinical manager.
• Monitor hospitalized patients and ensure timely follow-up by the team.
• Communicate with patients, clinicians, referrals, and staff to maintain timely flow.
• Generate reports and act on workflow insights as needed.
• Support transfers of patients between care centers and hospice services.
• Maintain supply closet and liaise with field for patient supply needs.
• Perform other duties as assigned.

Skills

Scheduling experience

Administrative skills

Education

High School diploma or GED

Job description

Overview

Full-time Days

Make a difference every day as an Amedisys Patient Services Coordinator!

Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.

Attractive pay

• $18.00 - $24.00

What's in it for you

• Choice of PPO or HSA medical plans with free telehealth.
• Paid time off.
• Up to $1,000 in free healthcare services with Amedisys HSA plan.
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more.*
• Mental health support with up to five free counseling sessions through the Employee Assistance program.
• 401(k) with a company match.
• Family support with infertility treatment coverage*, adoption reimbursement, paid parental and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.
• And more.

*Benefit eligibility can vary by position and shift status.

*Participation requires enrollment in an Amedisys medical plan.

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely.
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity.
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance related issues to the clinical manager.
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary.
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel.
• Runs all applicable reports and responds to work flow taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.

Preferred

• One year of scheduling experience in a healthcare environment.
• One year of administrative experience in a health care environment.

Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Amedisys is an equal opportunity employer. All qualified employees and applicants will receive consideration for employment without regard to race, color, religion, sex, age, pregnancy, marital status, national origin, citizenship status, disability, military status, sexual orientation, genetic predisposition or carrier status or any other legally protected characteristic.