Patient Services Coordinator

Managed Care Services, Inc.; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

PTO & Sick Leave

Paid Parental & Family Caregiver Leave

401k with Employer Match

Tuition Assistance

Job summary

Sentara Health is seeking a Patient Service Coordinator in Norfolk, VA. The role covers intake of authorization requests via fax, phone, email and provider portal, building shells in JIVA, routing authorizations for nurse review, and coordinating activities for practices including insurance verification and pre-certification.

The position requires a high school diploma and healthcare experience; benefits include comprehensive medical plans, PTO, 401k with employer match, tuition assistance, and

Qualifications

• High School Diploma required.
• Previous healthcare experience preferred.
• Experience with insurance verification is beneficial.

Responsibilities

• Handle intake of authorization requests via fax, phone, email and provider portal.
• Build authorization shells in JIVA and route authorizations for nurse review.
• Coordinate activities for specific practices, including insurance verification and pre-certification.
• Answer provider calls and assist with questions related to the authorization process.
• Outreach to providers to request clinical information for medical necessity review.
• Assist in scheduling peer-to-peer calls as requested.

Skills

Healthcare experience

Insurance verification

Phone support

Education

High School Diploma

Tools

JIVA

Job description

City/StateNorfolk, VAWork ShiftFirst (Days)Overview:Sentara Health is looking to hire a Patient Service Coordinator.Hours of operations are M-F 8:00am to 5:00pm. Must be flexible to work every other weekend.A Patient Services Coordinator is responsible for intake of authorization requests via fax, phone, email and provider portal. Building authorization shells in JIVA, routing authorizations for nurse review.Coordinates activities for specific practices, including insurance verification/obtaining pre-certification. Responsible for answering provider calls and assisting with questions related to authorization process. Outreach to providers to request clinical information needed for medical necessity review. Assist in scheduling peer-to-peer calls, as requested.Education:High School Diploma (required)Experience:Previous Healthcare experience (required)Keywords: Talroo- Health, insurance verification, Patient Services CoordinatorBenefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.