Patient Services Coordinator

Sentara Health; Norfolk (VA); Sur place; USD 30 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision plans

Paid Time Off

401(k) with employer match

Parental and family leave

Résumé du poste

Sentara Health in Norfolk, VA is seeking a Patient Services Coordinator for the Brock Cancer Center. This full-time role (40 hours weekly) will coordinate patient care plans, verify insurance, handle scheduling and pre-registration to ensure timely treatment.

You will triage calls, assist with funding and approvals, and liaise between clinics and testing sites with rotating shifts from early morning to evening. Prior healthcare experience and strong multitasking are strongly preferred.

Qualifications

• High school diploma or GED required.
• Prior healthcare experience required.
• Experience in patient-facing service roles strongly preferred.
• Insurance verification experience preferred.
• Must be able to triage calls and multitask.

Responsabilités

• Develop care plans and coordinate patient care services.
• Consult with healthcare providers and evaluate patient progress.
• Assist with securing funding for medical care and approvals.
• Coordinate activities for practices including scheduling, pre-registration and order transmission.
• Maintain statistics and act as liaison between clinical sites and offices.

Connaissances

Healthcare experience

Insurance verification

Triage calls

Multi-tasking

Communication

Formation

High school or GED

Outils

Insurance verification systems

Description du poste

City/StateNorfolk, VAWork ShiftRotatingOverview:Sentara is hiring a Patience Care Specialist for the Brock Cancer Center in Norfolk, Virginia.Shift: Full Time (40 hours per week)Hours rotate between 630AM-8PM, depending on patient load.Hours will have rotating shifts.Overview:A Patient Services Coordinator is responsible for developing care plans, coordinating patient care services, and ensuring patients receive the necessary medical treatment. They consult with healthcare providers, evaluate patient progress, and assist with securing funding for medical care.Coordinates activities for specific practices, including insurance verification/obtaining pre-certification, scheduling, pre-registration and order transmission. Purpose is to ensure maximum reimbursement and reduce denials related to incomplete insurance information and/or authorization. Maintains statistics and acts as liaison between clinical testing sites and offices.EducationHSD/GED REQUIREDExperiencePrior Healthcare Experience REQUIREDPrior experience in patient-facing service support roles STRONGLY PREFERREDInsurance verification experience PREFERREDMust be able to triage callsMust be able to multi-taskKeywords: Patient check in. Patient Service. Secretary. Health secretary. Patient scheduling. Patient admission. Admission. Radiation Oncology. Insurance verification. Scheduling.We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.88 - $31.68 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.