Patient Services Coordinator

Carle Health; Mattoon (IL); On-site; USD 24,000 - 39,000; Full time

Job summary

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations in Mattoon, IL. The role involves patient check-in/out, charge posting, cash handling, and basic appointment scheduling to ensure smooth patient flow.

The position requires basic computer skills and familiarity with general office equipment, with emphasis on accuracy and professionalism in handling patient information and communications with care teams.

Qualifications

• Associate's Degree in a related field is required.
• Basic computer skills are required.
• Familiarity with general office equipment is expected.

Responsibilities

• Coordinate daily clinic preparation, patient check in/out, and charge posting.
• Assist in patient appointment scheduling and registration processes.
• Communicate with physicians, nurses, and other staff; relay messages promptly and accurately.
• Understand insurance coverage rules and assist with prior authorizations when needed.

Skills

Basic computer skills

General office equipment

Education

Associate's Degree: Related Field

Job description

Carle Health is seeking a Patient Services Representative 1 to support daily clinic operations in Mattoon, IL. The role involves patient check-in/out, charge posting, cash handling, and basic appointment scheduling to ensure smooth patient flow.

The position requires basic computer skills and familiarity with general office equipment, with emphasis on accuracy and professionalism in handling patient information and communications with care teams.