Patient Services Coordinator

ResCare Community Living; Louisville (KY); Sur place; USD 23 000 - 32 000; Plein temps

Résumé du poste

Adoration Health is seeking an administrative assistant to support agency leadership and patient care staff with scheduling and clerical tasks. The role involves greeting visitors, handling calls, relaying messages, and assisting with mail and supplies in a healthcare setting.

Ideal candidates have a high school diploma or GED and at least two years of healthcare admin experience, with strong MS Office skills and attention to detail.

Qualifications

• High school graduate or GED.
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably home health/hospice.
• Sound knowledge of home care framework, organization, and eligibility requirements.

Responsabilités

• Greet visitors and answer calls from patients, staff, physician offices, and referral sources in a courteous, professional manner.
• Transfer callers to the appropriate person or department and relay messages promptly.
• Prepare envelopes and packages for mail and distribute incoming mail promptly.
• Maintain adequate supplies and ensure office equipment remains in good working order.

Connaissances

MS Office

Organization skills

Communication skills

Teamwork

Attention to detail

Independent work

Formation

High school diploma or GED

Outils

Microsoft Word

Excel

Outlook

Internet Explorer

Description du poste

Our Company

Adoration Health

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

• High school graduate or GED
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Additional Job Information

LUNA