Patient Services Coordinator

BrightSpring Health Services; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

Adoration Health in Louisville, KY is seeking a Patient Services Coordinator to support agency leadership and patient care staff with administrative and scheduling functions.

You will greet visitors, handle calls, route messages, manage mail and supplies, and help ensure smooth daily operations in a home health setting.

Qualifications

• High school diploma or GED required.
• At least 2 years administrative experience in healthcare preferred.
• Knowledge of home care eligibility requirements.
• Proficient with Microsoft Office; ability to learn industry software.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner.
• Transfers callers to the appropriate person or department; takes messages and relays them promptly.
• Prepares envelopes and packages for mail; distributes incoming mail to the appropriate person or department.
• Maintains supply of admission packs and office materials; ensures office equipment is functional.

Skills

Communication Skills

Multitasking

Team Collaboration

Attention to Detail

Independent Work

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Patient Services Coordinator

Job Locations

US-KY-LOUISVILLE

Job Details

ID: 2026-197171

Line of Business: Adoration Health

Position Type: Full-Time

Our Company

Adoration Health

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

• High school graduate or GED
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Additional Job Information

LUNA