Patient Services Coordinator

Talentify; Louisville (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Adoration Health is seeking a friendly and organized administrative professional to join our front desk team. The role involves greeting visitors, answering calls, routing messages, and supporting scheduling and mail duties in a healthcare environment, with a focus on accuracy and efficiency.

The ideal candidate will have a High school diploma or GED and at least two years of healthcare administrative experience, with strong Microsoft Office skills and the ability to multitask in a fast-paced

Qualifications

• High school graduate or GED required.
• Minimum of two years of administrative experience in a healthcare environment preferred.
• Sound knowledge of home care framework and eligibility requirements.
• Proficient with Microsoft Office and able to learn industry software.
• Strong organizational skills with attention to detail and ability to multi-task.

Responsibilities

• Greet visitors and answer calls in a courteous, professional, and timely manner.
• Transfer callers to the appropriate person or department and relay messages promptly.
• Prepare and distribute mail, envelopes, and packets to the appropriate recipients.
• Maintain office supplies and ensure office equipment remains in good working order.

Skills

Excellent communication

Teamwork & collaboration

Multitasking

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Our Company

Adoration Health

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

• High school graduate or GED
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

About our Line of Business

Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit www.adorationhealth.com. Follow us on Facebook and LinkedIn.

Additional Job Information

LUNA