Patient Services Coordinator

Grace Community Care and Homes Inc.; Hamilton Township (OH); On-site; USD 26,000 - 33,000; Part time

Benefits offered by this job

Paid time off

Earned sick leave

Job summary

Grace Community Care and Homes Inc. is seeking a part-time medical front-office specialist to manage appointments, registration, intake paperwork, referral tracking and patient communication. You will coordinate with billing and clinicians, while upholding confidentiality and service standards.

The role requires scheduling proficiency, strong customer service, and the ability to work with leadership and teams. Start date contingent on approvals; reasonable accommodations provided.

Qualifications

• Medical front-office experience is required.
• Scheduling proficiency is required.
• Customer service skills are required.
• Confidentiality and privacy compliance are essential.

Responsibilities

• Manage appointments, registration, intake paperwork, referral tracking and patient communication; coordinate with billing and clinicians.
• Work collaboratively with department leadership, intake, credentialing, billing and quality teams.
• Maintain confidentiality, respect participant choice, communicate service gaps promptly, and follow role-specific policies and professional scope.
• Participate in orientation, competency review and quality improvement.

Skills

Medical front-office experience

Scheduling proficiency

Customer service

Confidentiality

Job description

Core responsibilities

Manage appointments, registration, intake paperwork, referral tracking and patient communication; coordinate with billing and clinicians.

Work collaboratively with department leadership, intake, credentialing, billing and quality teams. Maintain confidentiality, respect participant choice, communicate service gaps promptly, and follow role-specific policies and professional scope. Participate in orientation, competency review and quality improvement.

Program readiness

This is a planned role. Start date and duties are contingent on applicable program approvals, funding, credentialing and staffing readiness. Services may begin only within the approved scope.

Location and schedule

New Jersey, with administrative coordination through Grace and on-site or community assignments as applicable. Part-time; assignment and weekly schedule discussed during hiring. Clinical services begin only at approved locations and within authorized scope.

Medical front-office experience, scheduling proficiency, customer service and confidentiality. Applicants should provide relevant credentials, experience, availability and a resume. Final regulatory eligibility will be verified before appointment or service delivery. Grace welcomes qualified applicants and provides reasonable accommodations.

Pay: $19-$24 per hour, based on qualifications and relevant experience.

Employment type: Part-time. Weekly hours and start date discussed during hiring; contingent on required approvals and staffing readiness.

Benefits: Paid time off under company policy, including applicable earned sick leave. No other benefits or bonuses currently offered.