Patient Services Coordinator

BrightSpring Health Services; Ashland (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

BrightSpring Health Services in Ashland, KY seeks an administrative professional to support agency leadership and patient care staff with reception, scheduling, and clerical tasks.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to multi-task in a healthcare environment. A professional demeanor and excellent communication are essential.

Qualifications

• High school graduate or GED.
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred.
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements.
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications.
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively.
• Ability to work independently and in a team environment.
• Excellent, oral, written, and interpersonal communication skills.
• Professional appearance and demeanor.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner.
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner.
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner.
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order.

Skills

Communication skills

Organization

Teamwork

Independent work

Attention to detail

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Our Company

BrightSpring Health Services

Overview

Supports agency leadership and patient care staff with administrative and scheduling functions.

Responsibilities

• Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner
• Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner
• Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner
• Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order

Qualifications

• High school graduate or GED
• Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred
• Sound knowledge of the framework, organization, and function of home care including eligibility requirements
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

Additional Job Information

LUNA