Patient Services Concierge | Front Desk & Scheduling

MaineHealth; Portland (ME); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

MaineHealth is seeking a Patient Service Representative (PSR) to greet patients, answer telephones, schedule appointments, and handle general office duties. This role supports medical group practices and requires strong basic computer skills and a customer-service mindset.

Preferred candidates have a high school diploma or GED and prior medical office experience. The position offers meaningful work, competitive pay, and opportunities for professional development and growth within MaineHealth.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Preferred: Proficient computer skills.

Responsibilities

• Greet patients.
• Answer telephones and route calls as appropriate.
• Schedule appointments and manage calendar activities.
• Perform other general office duties as assigned.

Skills

Proficient computer skills

Education

High school diploma or GED

Job description

MaineHealth is seeking a Patient Service Representative (PSR) to greet patients, answer telephones, schedule appointments, and handle general office duties. This role supports medical group practices and requires strong basic computer skills and a customer-service mindset.

Preferred candidates have a high school diploma or GED and prior medical office experience. The position offers meaningful work, competitive pay, and opportunities for professional development and growth within MaineHealth.