Patient Services Concierge

HCA Florida Lawnwood Hospital; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) with company match

Tuition assistance

Life insurance

Employee Stock Purchase Plan

Retail discounts

Job summary

HCA Florida Lawnwood Hospital is seeking a Unit Secretary to help deliver organized, compassionate care on a busy hospital unit. You will welcome patients and families, maintain patient records, and ensure clear, timely communication with the care team.

You will support daily operations, keep the unit safe and well-stocked, and contribute to a respectful team environment. This full-time role emphasizes attention to detail, empathy, and effective collaboration in a healthcare setting.

Qualifications

• No Travel Required
• No experience Required Years of Experience

Responsibilities

• Greeting and guiding patients and visitors with warmth and professionalism, offering updates, and ensuring they feel informed and supported
• Maintaining patient records accurately, entering physician orders, and protecting patient information
• Handling all communications between incoming calls and care team members promptly and clearly to keep the unit connected
• Keeping the environment clean, organized, and well-stocked to promote safety and comfort
• Taking initiative to solve challenges, support daily operations, and foster a culture of respect and teamwork

Job description

HCA Florida Lawnwood Hospital is seeking a Unit Secretary to help deliver organized, compassionate care on a busy hospital unit. You will welcome patients and families, maintain patient records, and ensure clear, timely communication with the care team.

You will support daily operations, keep the unit safe and well-stocked, and contribute to a respectful team environment. This full-time role emphasizes attention to detail, empathy, and effective collaboration in a healthcare setting.