Patient Services & Billing Specialist (Hybrid/Remote)

ModMed; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Life & disability benefits

Flexible Spending Account

LinkedIn Learning access

Job summary

ModMed is seeking a Patient Claim Specialist to enhance the patient experience within our Revenue Cycle Management team. You will support patients across ModMed BOOST providers and doctors, ensuring their account needs are handled with excellence.

This role offers exposure to healthcare IT, billing processes, and patient interactions in a fast-paced environment with opportunities for growth within a collaborative, patient-centered company.

Qualifications

• Demonstrates strong customer-facing communication.

Responsibilities

• Serve as primary contact for inbound/outbound patient calls regarding balance inquiries, claims processing, insurance updates, and payments.
• Initiate outbound calls to patients to address account issues and insurance updates.
• Input and update patient account information in the Practice Management system.

Skills

Customer service

Phone etiquette

Communication skills

Teamwork

Time management

Education

High School Diploma or GED

Tools

Excel

Word

PowerPoint

Job description

ModMed is seeking a Patient Claim Specialist to enhance the patient experience within our Revenue Cycle Management team. You will support patients across ModMed BOOST providers and doctors, ensuring their account needs are handled with excellence.

This role offers exposure to healthcare IT, billing processes, and patient interactions in a fast-paced environment with opportunities for growth within a collaborative, patient-centered company.