Patient Services & Billing Liaison

Bridgeview Eye Partners; Marion (IN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid holidays

PTO

Certification program

Job summary

Bridgeview Eye Partners in Marion, IN seeks a Patient Services Representative to serve as a liaison among patients, doctors, and staff, handling insurance verification, scheduling, and chart management.

You will greet patients, answer calls, schedule appointments, and manage billing inquiries while maintaining accurate records in the EHR system. This full-time role offers growth opportunities and competitive benefits.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office and knowledge of medical coding/billing preferred.

Responsibilities

• Greet patients in a friendly, professional manner.
• Answer phone calls, schedule appointments, assist in patient communications and recalls.
• Respond to patient inquiries about billing, procedures, policies and available services.
• Prepare patient chart prior to appointment and complete upon patient arrival.
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR.
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports.
• Monitor patient flow throughout the office, properly communicating delays.
• Provide a safe and clean office environment.
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s).

Skills

Customer service

Phone support

Scheduling appointments

Billing inquiries

Education

High school diploma or equivalent

Tools

EHR

Job description

Bridgeview Eye Partners in Marion, IN seeks a Patient Services Representative to serve as a liaison among patients, doctors, and staff, handling insurance verification, scheduling, and chart management.

You will greet patients, answer calls, schedule appointments, and manage billing inquiries while maintaining accurate records in the EHR system. This full-time role offers growth opportunities and competitive benefits.