Patient Services Associate — Sign-On Bonus

Butler Health System; Latrobe (Westmoreland County); On-site; USD 38,000 - 48,000; Full time

Job summary

Butler Health System in Latrobe, PA is seeking an administrative assistant to support physician practice operations, scheduling, patient intake, and billing. The role focuses on accurate patient demographics, insurance data, referrals, and authorizations, while ensuring a positive customer service experience.

The ideal candidate will have a high school diploma, strong organizational and communication skills, and basic medical terminology knowledge; outpatient office experience is preferred.

Qualifications

• High School Diploma, GED or higher is required.
• Strong leadership, organizational, and critical thinking skills.
• Excellent communication abilities for diverse patients and staff.
• Experience with medical terminology and patient billing preferred.
• Two years' outpatient office experience preferred.
• Knowledge of legal aspects and liability in nursing practice.
• Act 34 PA Criminal Record Check required.

Responsibilities

• Provide administrative support for the physician practice and scheduling.
• Greet patients and collect accurate demographics and insurance info.
• Schedule referrals, authorizations and appointments; manage patient flow.
• Enter charges and codes into the billing system accurately.
• Support cash handling and reimbursement processes.
• Maintain a clean, organized reception area and professional conduct.

Skills

Leadership

Organizational Skills

Critical Thinking

Communication

Education

High School Diploma or GED

Job description

Butler Health System in Latrobe, PA is seeking an administrative assistant to support physician practice operations, scheduling, patient intake, and billing. The role focuses on accurate patient demographics, insurance data, referrals, and authorizations, while ensuring a positive customer service experience.

The ideal candidate will have a high school diploma, strong organizational and communication skills, and basic medical terminology knowledge; outpatient office experience is preferred.