Patient Services Associate - Labor & Delivery

MedStar Health; Little Rock (AR); On-site; USD 28,000 - 40,000; Full time

Job summary

Un poste de Patient Services Associate est disponible à Little Rock au sein d'une organisation de santé dynamique. Dans ce rôle, vous fournirez un soutien administratif et des soins directs aux patients, travaillant en collaboration avec des membres expérimentés de l'équipe de santé. Les candidats doivent avoir un diplôme d'études secondaires et une expérience en soins de santé, avec un fort accent sur la communication et le respect de la confidentialité.

Benefits

Plans de santé : Medical, Dental et Vision

Congés : Vacances et congés maladie

Formation et opportunités éducatives

Qualifications

• Minimum 1 an d'expérience dans le secteur de la santé ou un poste orienté service.
• Compétences en communication excellentes requises.
• Achèvement réussi des cours PCT et PSC de UAMS.

Responsibilities

• Respecter la vie privée et la confidentialité des patients.
• Assister les patients, visiteurs et personnel de manière proactive.
• Travailler efficacement avec l'équipe pour fournir des soins aux patients.

Skills

Communication

Confidentialité

Suivi des instructions

Education

High School Diploma, GED, or equivalent

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students." All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date:

06/25/2025

Type of Position:

Clinical Staff - Nursing

Job Type:

Regular

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or questions about a job posting, please contact Human Resources at [e-mail].

Department:

ICE | WISL Nursing Services L&D IP C

Department's Website:

Summary of Job Duties: The Patient Services Associate (PSA) is a specifically trained member of the unit-based care team who provides both clerical and patient care support to the Patient Management Team. The PSA works under the supervision of the Registered Nurse or other licensed/certified health care disciplines on the unit and performs tasks that do not require a licensed practitioner, professional judgment, or intervention. Duties include assisting with processing of bulk storage, peripheral sticks, daily pod audits, blood culture processing, glucometer checks, acting as a preceptor for new PCTs, and assisting the charge nurse with other duties. The PSA participates in the Unit Based Counsel and serves as a role model/leader to PCTs.

Qualifications:

• High School Diploma, GED, or equivalent
• 1 year of work experience in healthcare or a service-oriented position
• Excellent communication skills, ability to follow instructions, and communicate following Guest Care guidelines
• Successful completion of the UAMS PCT and PSC courses

Responsibilities:

• Respect patient privacy and confidentiality
• Assist patients, visitors, and staff proactively
• Adhere to attendance and safety standards
• Follow UAMS safety plans and codes of conduct
• Work effectively with the team to provide efficient patient care
• Maintain competencies for clinical and clerical roles
• Document care according to standards
• Participate in performance improvement and continuing education
• Perform other duties as assigned

Salary: Commensurate with education and experience.

Required Documents: Resume

Application Instructions: All materials must be uploaded to https://uasys.wd5.myworkdayjobs.com/UASYS. Do not send materials to the recruitment contact.

Pre-employment Screening: Includes TB screening, criminal background check, and substance abuse testing. Convictions are evaluated based on job responsibilities and law.

Physical Activity Levels: Hearing, Standing, Walking (frequent); Manipulate items, sitting, talking (occasional); Lifting, sharps (occasional).

Benefits Eligible: Yes