Patient Services Associate - Labor & Delivery

University of Arkansas; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

The University of Arkansas for Medical Sciences seeks a Patient Services Associate to join its Nursing team. The role involves both clerical and patient support functions under supervision, making it vital for ensuring quality patient care. Ideal candidates will have a high school diploma and relevant healthcare experience.

Benefits

Health: Medical, Dental and Vision plans available for qualifying staff and family

Holiday, Vacation and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution from UAMS

Basic Life Insurance up to $50,000

Qualifications

• 1 year of work experience in Healthcare or customer service.
• Successful completion of UAMS PCT and PSC courses is required.

Responsibilities

• Provide clerical and patient care support to the Patient Management Team.
• Assist with processing of bulk storage, daily audits, and blood culture processing.
• Adhere to UAMS safety plan and comply with departmental policies.

Skills

Excellent oral and written communication skills

Ability to follow instructions

Respect for patient privacy and confidentiality

Education

High School Diploma or GED

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

06/25/2025
Type of Position: Clinical Staff - Nursing
Job Type: Regular
Work Shift:

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | WISL Nursing Services L&D IP C

Department's Website:

Summary of Job Duties: The Patient Services Associate (PSA) is a specifically trained member of the unit-based care team who provides both clerical and patient care support to the Patient Management Team. The Patient Services Associate works under the direct supervision of the Registered Nurse or other licensed/certified health care disciplines on the unit and performs tasks and duties for which they possess the competency that do not require a licensed practitioner, professional judgment or intervention. In the nursing support role, duties include assisting with processing of bulk storage, peripheral sticks, daily pod audits, blood culture processing, glucometer checks, acting as a preceptor for new Patient Care Technicians (PCT’s), and assisting the charge nurse with other assigned duties. It is important that the PSA takes part in the Unit Based Counsel and is a good role model/leader to the PCT’s.
Qualifications:

Minimum Qualifications:

• High School Diploma, GED, or formal education equivalent

• 1 year of work experience in the Health Care field or in a service-oriented position

• Excellent oral and written communication skills, ability to accept and follow written and verbal instructions, ability to communicate following Guest Care guidelines

• Successful completion of the UAMS PCT and PSC courses

Additional Information:

Responsibilities:

• Respects patients’ privacy and confidentiality

• Takes a proactive approach towards assisting patients, visitors and other staff

• Adheres to departmental attendance standards and responds to unit staffing needs

• Adheres to UAMS safety plan

• Complies with safety instructions and observes safe work practices

• Provides input on safety issues

• Adheres to UAMS Code of Conduct

• Adheres to Clinical Programs Departmental policies and dress code standards

• Works effectively with team/work groups to fulfill UAMS mission

• Acquires initial and ongoing competencies for clinical care and clerical components of role

• Assists the care team in providing efficient, effective patient care

• Demonstrates competency in obtaining, maintaining and using equipment necessary for patient care and clerical support of care staff

• Documents care given according to standards

• Participates in ongoing hospital performance assessment and process improvement

• Participates in continuing education, professional/ institutional advancement opportunities

• May perform other duties as assigned.

Salary Information:

Commensurate with education and experience.

Required Documents to Apply:

Resume

Optional Documents:

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Hearing, Standing, Walking
Frequent Physical Activity: Manipulate items with fingers, including keyboarding, Sitting, Talking
Occasional Physical Activity: Lifting, Sharps
Benefits Eligible: Yes