Patient Services Associate (Float Pool)

MyMichigan Health; Midland (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Midland, MI is looking for a Patient Service Assistant. The role requires providing clerical, secretarial, and reception support, ensuring patient flow, and demonstrating excellent customer service. Candidates should possess a high school diploma, keyboarding skills, and knowledge of medical terminology. Familiarity with Microsoft Windows is essential. Experience in a medical setting is preferred.

Qualifications

• Knowledge of medical office policies, practices and procedures gained through two years in a medical setting.
• Ability to communicate with individuals and groups clearly and effectively.
• Ability to handle stressful situations involving public contact.

Responsibilities

• Provide clerical, secretarial, and receptionist support.
• Coordinate patient flow and assist with scheduling appointments.
• Ensure patient information is verified and updated accurately.
• Maintain cash drawer and post payments to accounts.

Skills

Keyboarding skills

Interpersonal skills

Knowledge of medical terminology

Reading, writing, and mathematical skills

Education

High School Diploma

Associates Degree preferred

Tools

Microsoft Windows

Job description

A healthcare organization in Midland, MI is looking for a Patient Service Assistant. The role requires providing clerical, secretarial, and reception support, ensuring patient flow, and demonstrating excellent customer service. Candidates should possess a high school diploma, keyboarding skills, and knowledge of medical terminology. Familiarity with Microsoft Windows is essential. Experience in a medical setting is preferred.