Patient Services and Insurance Support

HealthSource Chiropractic, Inc.; Fort Worth (TX); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Wellness resources

Job summary

A healthcare provider in Fort Worth is seeking a Patient Services and Insurance Support professional. This role involves verifying patient insurance, assisting with billing, and ensuring smooth patient flow. Ideal candidates are detail-oriented, friendly, and thrive in a fast-paced environment. Growth opportunities and structured training are provided. Compensation starts at $17.00 per hour in a mission-driven clinic focused on wellness.

Qualifications

• Prior experience in healthcare or insurance verification is a plus.
• Must enjoy helping patients and managing multiple administrative tasks.
• Willing to learn insurance verification and compliance procedures.

Responsibilities

• Verify patient insurance benefits and document accurately.
• Support with billing and claims processes.
• Manage appointment schedules and patient flow.

Skills

Strong communication skills

Organizational skills

Attention to detail

Problem-solving skills

Comfortable using technology

Ability to follow protocols

Spanish-speaking (optional)

Job description

Future Opening: Patient Services and Insurance Support

• 401(k)
• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Wellness resources

Are you detail-oriented, friendly, and passionate about health and wellness? Do you thrive in a fast‑paced environment, love helping people, and enjoy keeping things organized and compliant? Are you confident handling insurance and billing procedures (or willing to learn) while also contributing to patient care and clinic efficiency? If so, this could be the perfect role for you!

At HealthSource Chiropractic Southwest Fort Worth, we help patients regain their health through chiropractic care, progressive rehab, and wellness services. As a Patient Services & Compliance, you’ll play a key role in supporting both the front desk and back office operations—ensuring every patient has a smooth, compliant, and professional experience.

Hours:

• Mon–Thurs: 9:30 am–7:00 pm (includes a ~1 hour lunch)
• Fri: 11:00 am–2:00 pm

Who You Are:

• A people person who enjoys helping patients and ensuring things run smoothly
• Highly organized and able to manage multiple administrative priorities
• Detail‑oriented and committed to following insurance and billing protocols
• Experienced or willing to learn insurance verification and compliance procedures
• A problem solver with a proactive, get‑it‑done attitude
• Comfortable communicating financial information to help patients commit to care
• Skilled in scheduling and managing patient flow
• Able to support front desk, back office, and occasional marketing efforts
• Interested in long‑term career growth in a busy, growing clinic
• Willing to travel 1x/year for out‑of‑state Supercamp training (Thursday–Sunday)

What You’ll Do:

• Verify patient insurance benefits and document accurately
• Follow payer‑specific protocols and help maintain compliance with policies
• Support with billing, claims processes, and prior authorizations
• Maintain accurate patient records and track required documentation
• Greet and check in patients with a warm, professional demeanor
• Manage appointment schedules and help maintain efficient patient flow
• Assist with intake paperwork and guide patients through care plans
• Maintain HIPAA compliance and handle confidential information securely

Operations & Communication

• Respond to patient calls, emails, and faxes
• Keep the clinic organized, professional, and fully stocked
• Assist with internal systems and training protocols
• Support clinic marketing events and outreach when needed

What You Need to Succeed:

• Strong communication and organizational skills
• Prior experience in healthcare, chiropractic, or insurance verification a plus
• Ability to follow detailed protocols with accuracy
• Comfortable using technology, with fast and accurate typing skills
• Friendly and confident, even under pressure
• Spanish‑speaking is a plus but not required

What We Offer:

• Competitive base pay + quarterly bonuses
• Structured training and mentorship
• Growth opportunity within a mission‑driven, expanding practice
• Company‑paid travel to annual SuperCamp for team development

If you’re looking for a career where you can grow, support patients, and play a vital role in a high‑performing clinic, apply now. We’re excited to meet you!

Compensation: $17.00 per hour

WHAT WE DO:

At HealthSource Chiropractic, we don't just focus on chiropractic care—we prioritize the patient experience with a special emphasis on personalized care and well‑being. We offer state‑of‑the‑art treatments, personalized plans, and holistic wellness services. When patients come to our clinic, they gain the power to reclaim their health and get back to doing what they love—pain‑free.

We offer comprehensive training and support to help our team succeed. To learn more about our exciting opportunity and take the next step toward becoming a HealthSource team member today, simply contact us for more information.