Front Desk Specialist/Chiropractic Assistant

HealthSource® - America's Chiropractor; Madison (AL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Continuous clinical and business培训

Bonus based on performance

Training & development

Job summary

HealthSource® - America’s Chiropractor is opening a brand-new chiropractic clinic in Madison, AL, and seeks a proactive Front Desk/Administrative professional. You’ll handle insurance verifications, create financial worksheets, and deliver patient financial reviews with empathy and clarity.

As part of a fast-paced team, you’ll support marketing efforts, community outreach, and cross-training in rehab, while ensuring accurate patient accounts and a smooth flow between Doctor, Rehab, and Front

Qualifications

• Two-year degree or more preferred but not required.
• Previous experience in customer service required.
• Proficiency in Microsoft Office and Windows required.

Responsibilities

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Marketing in the community
• Other Administrative tasks

Skills

Phone skills

Computer skills

People skills

Education

Two-year degree or higher

Tools

Microsoft Office

Windows

Job description

• Continuous clinical and business training
• Bonus based on performance

Benefits

• Continuous clinical and business training
• Bonus based on performance
• Training & development

If health and wellness are important to you, and you have a passion for helping people improve their lives and health, this may be the perfect position for you! This position is for a brand new Chiropractic office that is projected to open at the end of July 2026!

We are a fast-paced, upbeat chiropractic and progressive rehab clinic helping patients get back to doing what they love through chiropractic care, progressive rehab (PT), and other wellness services.

If you are energetic, friendly, fun, purpose-driven, motivated, and a team player, we should talk! And because everything in our office moves quickly and there are multiple tasks to be completed, your strong phone, computer, and people skills are all vital.

You’ll be involved in many areas of the practice including promotional communications, helping people, customer service, and handling finances, and cross training in our rehab department. This is a brand new office so getting out in the community to help grow the new practice with the Chiropractor is another area you will be involved in.

You’ll enjoy great pay, the opportunity to earn monthly bonuses, and benefits!

Who you are:

Do you have a gift for meeting new people and getting them to like you?

Do people look to you first for help because they know it will get done?

Are you quick to smile and have contagious enthusiasm?

Do you derive a great deal of pleasure and strength from developing professional relationships with patients?

What you will do:

• Insurance verifications
• Create financial worksheets
• Deliver financial reviews with patients
• Make product and supplement recommendations based on the doctor’s treatment plan
• Scan incoming insurance EOBs
• Assist with marketing campaigns, creative content, community outreach
• Weekly patient reporting
• Maintain confidentiality as it pertains to HIPAA guidelines
• Work with the rest of the team to keep the clinic clean and clutter-free
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective
• Maintain patient accounts by obtaining, recording, and updating personal and financial information
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims
• Maintain business office inventory
• Marketing in the community
• Other Administrative tasks

What you need

• Two-year degree or more is preferred but not required
• Previous experience in customer service must be demonstrated
• Proficiency in Microsoft Office and Windows is required