Patient Services & Admin Associate

Kentucky Public Health; Kentucky; On-site; USD 19,000 - 23,000; Full time

Job summary

Kentucky Public Health at the Kentucky River District Health Department is hiring for an entry‑level administrative support role. You will prepare routine letters, answer a multi‑line phone system, perform data entry, interact with patients and the public, and help direct visitors to the appropriate staff.

You will also handle appointments, collect fees, maintain medical records, and support billing procedures as part of Patient and Community Health Services reporting and billing training.

Qualifications

• Education: High School Diploma or GED.
• Experience: None.

Responsibilities

• Route and direct the public to correct information.
• Prepare routine letters and labels.
• Maintain medical records and files.
• Enter information from Patient Encounter Forms (PEF) and OASIS.
• Generate and issue WIC vouchers.
• Collect fees and ensure completeness and accuracy.
• Direct clients to appropriate staff.

Skills

Data entry

Phone system

Patient interaction

Appointment scheduling

Fee collection

Direct clients

Medical records

EHMIS knowledge

PEF/OASIS entry

WIC vouchers

Certificate processing

Inventory ordering

Interdepartment routing

Education

High School Diploma or GED

Tools

EHMIS

PSRS

Office software

Job description

Kentucky Public Health at the Kentucky River District Health Department is hiring for an entry‑level administrative support role. You will prepare routine letters, answer a multi‑line phone system, perform data entry, interact with patients and the public, and help direct visitors to the appropriate staff.

You will also handle appointments, collect fees, maintain medical records, and support billing procedures as part of Patient and Community Health Services reporting and billing training.