Support Services Associate

C079 Marshall County Health Department; United States; On-site; USD 20,000 - 25,000; Full time

Job summary

Marshall County Health Department is seeking a SSSA I to perform data entry, billing, and environmental health tasks in a full-time role. The position requires accurate data handling, familiarity with medical billing processes, and the ability to work within established policies and procedures.

The employee will manage pre-billing, posting, and remittance workflows, maintain filing systems, and use the EHMIS system for environmental health data.

Qualifications

• High School Diploma or GED is required.
• Two (2) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.

Responsibilities

• Perform computer data entry and PC program use; obtain prior authorizations through Medicaid/Insurance; pre-bill and bill payors; code AR payments and post them; address remittance and resubmissions/corrections.
• Review Patient Encounter Forms (PEF) for accuracy.
• Maintain filing systems and reports; manage print/entry/billing; collect environmental fees; data entry for permits and certifications; use EHMIS.
• Utilize the Environmental Health Management Information System (EHMIS).

Education

High School Diploma or GED

Job description

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Advertisement Closes: 10/27/2026 12:00 AM

Pay Grade: Grade 11

Salary: $14.31 - $17.80

Hourly Time Type: Full time

Summary

Performs the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur.

Description

Has completed the required training and demonstrates capability of performing the responsibilities of the SSSA I position; is fully aware of the operating policies and procedures of the work unit and receives instruction or assistance as new and unusual situations may occur. The employee also demonstrates the ability to solve routine problems that occur.

Minimum Requirements

• Education: High School Diploma or GED.
• Experience: Two (2) years of professional business or public administrative experience in a medical, hospital or administrative office environment using electronic office equipment and professional software.

Substitution Clause

• Education: (None)
• Experience: Additional education (college, vocational school, etc) in business education or a medically related field may substitute for the required experience on a year for year basis.

Special Requirements

• This employee should have participated in training and is competent in use of the Patient and Community Health Services Reporting and Billing procedures (PSRS) system.

Post Employment Requirements

• Employees in this class will be required to obtain credentials outlined below within a reasonable time, or if employees possess such credentials at the time of hire they will be required to maintain those credentials so long as they are employed in this capacity.

Examples of Duties or Responsibilities

• Working knowledge and ability to perform all computer data entry and PC programs, to obtain prior authorizations thru Medicaid/Insurance, 3rd party payor guidelines, to pre-bill and final bill all payors for services rendered, to properly code A/R payments and manually post them, to address all remittance and follow thru with resubmissions/corrections.
• Review PEF (Patient encounter Forms) for accuracy.
• Ability to maintain filing systems, working knowledge of reports and proper way to print and supply ordering/entry/billing, collect environmental fees, data entry to create and issue permits and certifications and applications, review appropriate reports for completeness and accuracy.
• Use the Environmental Health Management Information System (EHMIS).

Typical Working Conditions and Unique Physical Requirements

Incumbents in this classification will typically perform their primary job duties under these conditions. These conditions may change on occasion in performing the duties of an individual position. Work typically is spent inside the office.

Additional Requirements

• Applicants and employees in this classification may be required to submit to a drug screening test and background check according to the agency’s policies.

EEO Statement

The local health departments do not discriminate on the basis of race, color, religion, national or origin, sex, age, disability, sexual or orientation, gender identity, ancestry or veteran status. Reasonable accommodations are provided upon request.

Probationary Period

This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.

Employer Promotion

An Equal Opportunity Employer M/F/D Come for a job. Stay for a career. Make a difference for a lifetime.

Background on Department

The Kentucky Department for Public Health (DPH) is responsible for developing and operating state public health programs and activities for the citizens of Kentucky. The mission of DPH is to improve the health and safety of people in Kentucky through prevention, promotion and protection. The department oversees programs designed to improve the lives of citizens and visitors through prevention of negative health outcomes, promotion of healthy lifestyles and protection from diseases, injury and environmental health impacts. DPH has almost 150 different programs to help Kentuckians become healthier in cooperation with its partners such as local health departments, universities, private providers, etc. To support many of these programs, the department relies on high-quality data to guide decision making at the state and local levels such as the Behavioral Risk Factor Surveillance System, Immunization Registry and Office of Vital Statistics. The department is organized into seven divisions with the Commissioner’s Office providing oversight and support for the divisions and programs. The Office of Health Equity and the Public Health Nursing Office are located in the Commissioner’s Office. More information about each division can be found under Related Agencies at the bottom of this page.

Contact

If you have any questions or would like any more information about this job posting please contact Nikki Miller at [e-mail].

Other Information

Date class established: 07-01-2006. Date of last revision: 10-03-2022.

Location Reference

Marshall County Health Department

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Local Health Personnel Branch - Cabinet for Health and Family Services (ky.gov)