Medical Delivery Technician

VieMed Healthcare; Dickson (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

VieMed Healthcare in Dickson, TN is seeking a delivery associate to support equipment deliveries, setup, service, and exchanges for patients. You will coordinate with branch staff and customers, handling route planning and documentation.

The role requires one year of delivery experience and a valid driver’s license with a clean driving record; healthcare exposure is preferred. You will participate in on-call coverage, maintenance tasks, and basic warehouse duties while maintaining a professional

Qualifications

• High school diploma or equivalent is required.
• One year delivery experience is preferred.
• Healthcare experience preferred.
• Must have a valid, state-issued driver’s license with a good driving record.

Responsibilities

• Drive for a significant portion of the day with frequent stops to perform deliveries, set-ups, service and maintenance, pick-ups, and exchange orders; coordinate with branch staff and patients.
• Educate patients and caregivers on proper use, care, and safety of equipment; report concerns or incidents immediately.
• Provide daily account or reconciliation of activities and assets, including route sheets and manifest reconciliations.
• Assume on-call responsibilities during non-business hours, including nights and/or weekends.
• Process all orders in a timely and accurate manner with the appropriate paperwork; enter orders into the system with documentation.
• Maintain knowledge of company policies and procedures and ensure compliance.
• Develop knowledge of products/services and regulatory requirements; comply with federal/state agencies where applicable (DOT, OSHA, FDA).
• Perform routine preventative maintenance and simple repairs on equipment per manufacturer guidelines and company policies.
• Ensure proper care and tracking of company assets; update inventory in software promptly.
• Bag and tag all incoming equipment per company guidelines.
• Keep delivery vehicles clean, safe, and organized; perform maintenance; clean interiors daily and exteriors regularly.
• Safely operate company vehicles and maintain a good driving record.
• Perform warehouse tasks as needed (cleaning, inventory, stocking, receiving).
• Maintain professional interactions and appearance; uphold respectful communication with staff, patients, vendors.

Skills

Valid driver's license

Good driving record

Delivery experience

Healthcare experience

Education

High school diploma or equivalent

Job description

Essential Duties and Responsibilities

• Drive for a significant portion of the day with frequent stops to perform deliveries, set‑ups, service and maintenance, pick‑ups, and exchange orders; coordinate these tasks with branch staff and with patients (customers); prioritize these activities in an efficient manner; complete all orders and reconciliations within the normal office hours of the assigned location.
• Educate patients and caregivers on proper use, care, and safety of equipment; report any concerns or incidents immediately.
• Provide daily account or reconciliation of activities and assets, including route sheets and manifest reconciliations.
• Assume on‑call responsibilities as assigned during non‑business hours, including nights and/or weekends.
• Process all orders in a timely and accurate manner with the appropriate paperwork completed; enter all orders into the system with all necessary documentation.
• Maintain current knowledge of and ensure compliance with company policies and procedures.
• Develop and maintain working knowledge of products and services offered by the company, relevant governmental or regulatory requirements, and accreditation requirements; maintain compliance with all federal and state agencies where applicable, such as DOT, OSHA, FDA.
• Perform routine preventative maintenance and simple repairs on equipment in accordance with manufacturer guidelines and company policies.
• Ensure physical control and proper care of company assets; account for movement of physical assets within the software in a timely fashion.
• Make sure all incoming equipment is properly bagged and tagged, as outlined by the company.
• Ensure that delivery vehicles are clean, safe, and organized; perform maintenance and repairs on delivery vehicles in accordance with company policy; clean the inside of the vehicle daily; clean the outside of the vehicle regularly.
• Safely and efficiently operate company vehicles; maintain a good driving record.
• Perform warehouse tasks as needed, including cleaning and organizing, inventory/asset counting, shipment receiving and stocking, and inventory/asset control.
• Maintain professional, polite, and respectful interactions with employees, patients/customers, referral sources, vendors; maintain a professional appearance with clothing, grooming, and personal hygiene.
• Perform other duties as assigned by management.

Qualifications

• High school diploma or equivalent.
• One year of delivery experience is preferred.
• Healthcare experience preferred.
• Must have a valid, state‑issued driver’s license with a good driving record.

Preferred Knowledge, Skills and Abilities

• Able to physically lift, carry, and move up to 150 lbs.
• Mechanically and technically inclined.
• Able to safely drive and operate a delivery vehicle for a considerable portion of the work day.
• Good verbal and written skills.
• Able to use technology and software efficiently.
• Professionally postured in both behavior and physical appearance.
• Strong interpersonal and communication skills; respectful and polite in all interactions.

You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. – 5:00 p.m. This job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.

We are an equal opportunity employer and all qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

By submitting your application and participating in the interview process, you acknowledge and consent that interviews, video meetings, phone screenings, and other recruiting interactions may be recorded for evaluation, training, quality assurance, compliance, and hiring purposes. These recordings may be reviewed by authorized company personnel and may be processed using artificial intelligence or automated tools to assist with note‑taking, transcription, scheduling, candidate evaluation support and other recruiting functions. No employment decision will be based on automated processing. By submitting an application and participating in the interview process, you acknowledge and consent to the recording and processing in accordance with applicable laws and company privacy policies.