Patient Service Technician I/II-Laboratory Services

Kelsey Seybold Clinic; Houston (TX); On-site; USD 35,000 - 49,000; Full time

Job summary

Join a dynamic healthcare organization as a Patient Service Technician, where you will play a crucial role in patient care by performing vital collection services and testing. This position offers the opportunity to work in a collaborative environment, ensuring high-quality patient experiences. You will be part of a growing team that values your skills and promotes a work-life balance. With comprehensive benefits and a commitment to professional development, this role is perfect for those looking to make a difference in healthcare while advancing their careers. Embrace the chance to contribute to a community-focused organization that prioritizes patient care.

Benefits

Medical, Vision, and Dental

Tuition Reimbursement

Company Matching 401K

Employee Reward and Recognition Program

Paid time off for vacation, sick, and holidays

Employee Assistance Program

Continuing Medical Education allowance

Qualifications

• Completion of an accredited Phlebotomy Program or relevant experience required.
• Ability to use related equipment and software essential.

Responsibilities

• Perform venipunctures and collection services for patients.
• Conduct CLIA waived testing and maintain lab records.

Skills

Customer Service Principles

Phlebotomy

Quality Control

Computer Skills

Bilingual/Multi-lingual

Education

High School Diploma or equivalent

Associate or Bachelor’s Degree in related field

Tools

Microsoft Word

Microsoft Excel

Electronic Medical Record Systems

EPIC

Job description

Responsibilities

The Patient Service Technician (PST) I and II will:

1. Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider.
2. Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, Monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision.
3. Maintain accurate laboratory records and make available for inspections/audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors.
4. Perform necessary quality controls; participate in proficiency testing program as required, maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect.

Job Title: Patient Service Technician I/II-Laboratory Services

Location: Main Campus

Department: Laboratory Services

Job Type: Full Time

Salary Range: $35,996 - $48,397 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.)

Qualifications

Education

Required:

PST I/PST II- High School Diploma or equivalent

Preferred:

PST I- N/A

PSTII- Associate or Bachelor’s Degree in related field setting.

Experience

Required:

PSTI- No experience required if completion of an accredited Phlebotomy Program OR 1 year of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting.

PSTII- 2 years of experience required if completion of an accredited Phlebotomy Program OR 3 years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in clinical setting.

Preferred: N/A

License(s)

Required:

PSTI/II- Must obtain BLS through American Heart Association within 30 days of employment.

Preferred:

PSTI/II- Certified Phlebotomist or Certified/Registered Medical Assistant, Member of an accredited phlebotomy National organization.

Special Skills

Required:

PSTI/PSTII- Those hired into this position must complete the KSC review/skill validation program within 90 days of hire. Able to use related equipment. Experience with computers and Windows-based software. Ability to practice good customer service principles and practices.

Preferred:

PSTI/PSTII- Ability to use Microsoft software applications including Word and Excel. Knowledge of electronic medical record systems. Prior EPIC experience.

Other

Required:

PST I- Ability to speak, write and understand English. Ability to work independently or in a team environment. Flexibility to work overtime as needed.

PSTII- Ability to speak, write and understand English.

Preferred:

PSTI/PSTII- Bi-lingual/multi-lingual.

Working Environment: Medical Clinic

About Us

Start your career journey and become a part of a community of renowned Healthcare professionals. Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties. Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner. Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.

Why Kelsey-Seybold Clinic?

• Medical, Vision, and Dental
• Tuition Reimbursement
• Company Matching 401K
• Employee Reward and Recognition Program
• Paid time off for vacation, sick, and holidays
• Employee Assistance Program
• Continuing Medical Education allowance

Patient Service Technician I/II-Laboratory Services

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