Patient Service Specialist II

Saint Luke's; Kansas City (MO); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical health plans

Tuition reimbursement

Paid time off

Retirement contributions

Childcare center

Employee Assistance Program

Job summary

Saint Luke’s Medical Oncology Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.

Responsibilities include greeting and registering patients, scheduling appointments, handling copays, verifying insurance, and updating electronic records in Epic. This is a full-time day position in the United States of America.

Qualifications

• Less than 1 year experience in a medical office or similar setting.

Responsibilities

• Answers telephone and communicates messages via email or Epic.
• Greets, registers and schedules patient appointments.
• Collects patient copays, makes reminder calls, verifies insurance and updates data in the electronic chart.
• Provides backup across medical office tasks and floats between locations as needed, maintaining confidentiality and professionalism.

Tools

Epic

Job description

Job Description

Saint Luke’s Medical Oncology Clinic in Kansas City is seeking a Patient Service Specialist to join our team. You will work to ensure patient confidentiality in all instances, while maintaining a pleasant and professional appearance and conduct.

Shift Details: Monday- Friday 7:30am-4:00pm

Responsibilities

• Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic
• Greeting registering and scheduling patient appointments
• Collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart
• Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.

Benefits

• Medical health plans
• Tuition reimbursement
• Paid time off
• Retirement contributions
• Childcare center
• Employee Assistance Program

Job Requirements

Applicable Experience:
Less than 1 year

Job Details

Full Time

Day (United States of America)