Patient Service Representative Scheduling

The University of Kansas Health System; Great Bend (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

The University of Kansas Health System at Great Bend Hospital is seeking a Patient Service Representative Scheduling to ensure a smooth and welcoming patient experience during scheduling activities. You will handle appointments, registrations, and front desk support while maintaining accurate records and compliance.

The role emphasizes strong communication, attention to detail, and proficiency with EMR systems and MyChart to support patient care pathways.

Qualifications

• High School graduate with ability to perform multiple scheduling tasks.
• Experience with patient registration and insurance verification preferred.
• Excellent communication and customer service skills.

Responsibilities

• Schedule patient appointments, procedures and ancillary services.
• Register patients prior to visits and verify insurance.
• Collect copays and process front desk paperwork.
• Assist with MyChart and ensure consent forms are signed.
• Check in/out and manage front desk duties as needed.
• Maintain accurate documentation in the system.

Skills

Scheduling

Registration

Customer service

Medical office experience

Education

High School Graduate

Tools

EMR systems

MyChart

Job description

Position Title

Patient Service Representative Scheduling

Great Bend Hospital

Position Summary / Career Interest:

The Patient Service Representative Scheduling - GB is responsible for creating a pleasant and seamless patient experience during all activities primarily related to patient scheduling.

Responsibilities and Essential Job Functions

• Must be able to perform the technical competencies of the assigned unit or department.
• Scheduling of activities, including patient appointments, procedures and/or ancillary services using extensive knowledge of appointment types, locations, providers and specialties.
• Responsible for registration of patient prior to visit and/or upon arrival, including entering demographics, insurance verification, scanning and document preparation, updating documentation and processing of referrals.
• Collecting copays and point of service paperwork when working in front desk role.
• Provides patient support for the MyChart EMR System. Explains facility policies and ensures patient and/or relative understands and signs the consent and insurance forms at the appropriate time.
• Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Responsible for check in/out and phone reception as needed.
• Responsible for other duties or projects as assigned by management.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate

Time Type:

Full time

Job Requisition ID:

R-59229

Important information for you to know as you apply:

• The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion .
• The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail] .
• Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.