Patient Service Representative/Scheduler

Touchstone Medical Imaging; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical / Dental / Vision / Life / Rx

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging in Fort Worth, TX is seeking a Patient Service Representative/Scheduler who will greet patients, schedule diagnostic exams, help with authorizations and verifications, and provide accurate information to the billing office.

The role requires strong customer service, the ability to multi-task, and experience in a medical office setting. We offer premium base pay, shift differential, monthly bonus opportunities, and a comprehensive benefits program.

Qualifications

• 1-4 years experience in medical office setting or hospital
• Experience in authorizations and insurance verification needed
• Ability to handle heavy patient volume
• Strong customer service and computer skills
• Ability to multi-task

Responsibilities

• Schedule patients for diagnostic exams and procedures
• Assist with authorization and verifications
• Answering multiple phone lines
• Provide accurate and complete information to billing office
• Insurance verification
• Ensure accuracy of patient data entered into system
• Process requests and filing of patient records

Skills

Customer service

Multi-tasking

Communication skills

Phone handling

Education

High school diploma

Medical office experience preferred

Tools

EMR system

Scheduling software

Insurance verification tools

Job description

Fort Worth, TX, USA

Job Description

Posted Monday, August 17, 2026 at 5:00 AM

Lumexa Imaging is one of the country’s largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative/Scheduler to help support our Rosedale location in Fort Worth, TX.

Shift: Monday - Friday (7:30am - 4:00pm) and rotating Saturdays

Why Touchstone?

We believe in rewarding dedication and passion! That’s why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission- dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital
• Experience in Authorizations and Insurance Verification Needed
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

About Us:

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

#TMIAPSR

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.