Float Patient Service Representative

Touchstone Medical Imaging; Dallas (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Mileage Reimbursement

Medical / Dental / Vision / Life / PH

401(k) with Employer Contribution

Paid Short-Term Disability

Paid Vacation Time

PTO Accrual Beginning Day 1

Colleague Referral Bonus Program

Job summary

Touchstone Medical Imaging is seeking a Float Patient Service Representative to support multiple Dallas-area locations including Forest Lane, North Dallas, Richardson, and Garland. This full-time role runs Monday through Friday in a fast-paced medical office environment.

The position requires experience in medical offices, strong customer service, and the ability to manage high patient volumes while handling authorizations and insurance verifications.

Qualifications

• 1-4 years experience in medical office setting or hospital preferred.
• Experience in authorizations and insurance verification needed.
• Ability to handle heavy patient volume.
• Strong customer service and computer skills.
• Ability to multi-task.

Responsibilities

• Schedule patients for diagnostic exams and procedures.
• Assist with authorization and verifications.
• Answer multiple phone lines.
• Provide accurate and complete information to billing office.
• Insurance verification.
• Ensure accuracy of patient data entered into system.
• Process requests and filing of patient records.

Skills

Customer service

Medical office experience

Authorization & insurance verification

Multi-tasking

Computer skills

Tools

EHR systems

Job description

Posted Wednesday, August 5, 2026 at 5:00 AM

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Float Patient Service Representative to help support multiple locations including our Forest Lane, North Dallas, Richardson, and Garland locations.

This is a full-time position, Monday - Friday

Why Touchstone?

We believe in rewarding dedication and passion! That's why we offer a PREMIUM base pay, COMPETITIVE shift differential, MONTHLY bonus opportunities, and an EXCEPTIONAL benefits program that reflects our commitment to you. You will be part of the Touchstone Medical Imaging mission-dedicated to enhancing radiology to better lives. Our comprehensive benefits package includes:

• Mileage Reimbursement
• Medical / Dental / Vision / Life / Pharmacy Plans
• 401(k) with Employer Contribution
• Paid Short-Term Disability
• Paid Vacation Time
• PTO Accrual Beginning Day 1
• Colleague Referral Bonus Program

Duties & Responsibilities:

• Schedule Patients for Diagnostic Exams and Procedures
• Assist with Authorization and Verifications
• Answering Multiple Phone Lines
• Provide Accurate and Complete Information to Billing Office
• Insurance Verification
• Ensure Accuracy of Patient Data Entered Into System
• Process Requests and Filing of Patient Records

Requirements:

• 1-4 Years Experience in Medical Office Setting or Hospital is preferred
• Experience in Authorizations and Insurance Verification Needed
• Ability to Handle Heavy Patient Volume
• Strong Customer Service and Computer Skills
• Ability to Multi-Task

Touchstone Medical Imaging, LLC is a leading provider of diagnostic imaging services in the United States. With offices in Plano, TX, Touchstone owns and operates diagnostic imaging facilities nationwide. The imaging facilities provide a wide range of imaging services in a comfortable, service-oriented outpatient environment.

The Touchstone philosophy is to bring together state of the art equipment, the most qualified radiologists in the community, and superior customer service for the referring physicians, patient, and payors to provide the best in outpatient radiology. We are well known for our uncompromising commitment to patient care provided in a warm, caring atmosphere, and a strong belief that quality diagnostic imaging and excellence in service results in cost effective medical care.

#TMIAPSR

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.