Patient Service Representative (PSR)

Tenet Healthcare; Rock Hill (SC); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision insurance

Life insurance

401(k) with employer match

Generous PTO

Career development

Job summary

Tenet Physician Resources is seeking a non-exempt medical office assistant for front desk responsibilities in a physician practice. You will greet patients, manage phones, schedule visits, verify insurance details, and assist with patient portal enrollment.

Two years of customer service experience in a medical setting is preferred, with a high school diploma or GED and an optional medical office program. A comprehensive benefits package supports health, development, and work-life balance.

Qualifications

• High school diploma or GED required; medical office assistant program preferred.
• Healthcare management/administration certification is a plus.
• Two years of customer service experience, preferably in a medical office setting.

Responsibilities

• Greet patients entering the physician practice.
• Answer phones, schedule and confirm appointments; reschedule as needed.
• Check in patients and collect demographics; verify insurance.
• Post and collect co-pays; process patient balances and charges.
• Explain and enroll patients in the patient portal.

Skills

Customer service

Front desk

Data entry

Insurance verification

Multitasking

Education

High school diploma/GED + medical office program

Tools

EHR system

Billing software

Job description

Overview

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well‑being of our community. At Tenet Physician Resources, We Understand That Our Greatest Asset Is Our Dedicated Team Of Professionals. That’s Why We Offer More Than a Job – We Provide a Comprehensive Benefit Package That Prioritizes Your Health, Professional Development, And Work-life Balance. The Available Plans And Programs Include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign on Bonus

A non-exempt medical office position responsible for front office processes in the physician practice

Responsibilities

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred

Certification: Prefer healthcare management/administration certification

Experience: Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

Organization Description

Piedmont Physician Network, in partnership with PMC Physician Network, believes a patient relationship is a partnership that spans a lifetime and that two-way communication is the key to good health. Building on decades of successful care, our team provides patient-centered care that collaborates and empowers patients by educating and involving them in each stage of treatment. Our distinguished network of providers is committed to providing our patients with outstanding care and service at every encounter. Skilled physicians and a caring, compassionate staff focus on ensuring that every patient has a positive and hassle‑free experience with personalized attention

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.

E-Verify: http://www.uscis.gov/e-verify

The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Experience: Two years of customer service experience, preferably in a medical office setting

Sign on bonus is for new hires only!

• Greeting patients entering the physician practice
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance. Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges
• Charge entry and patient balance processing
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal