Patient Service Representative (PSR)

Tenet Healthcare; El Paso (TX); Presencial; USD 19 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Sign-on bonus

Resumo da oferta

Tenet Physician Resources is seeking a non-exempt medical office assistant to handle front office processes for a physician practice in El Paso. The role includes greeting patients, scheduling, patient data entry, insurance verification, and coordinating referrals.

A $500 sign-on bonus is available for new hires. Required: high school diploma or GED; two years of customer service experience in a medical setting; certification in healthcare management is a plus.

Qualificações

• High school diploma or GED required; medical office assistant certification preferred.
• Prefer healthcare management/administration certification.
• Two years of customer service experience, preferably in a medical office setting.

Responsabilidades

• Greet patients entering the physician practice and answer phones.
• Check in patients, collect demographics, verify insurance.
• Assist in check-out, referrals, and scheduling processes.
• Collect co-pays and post charges; manage charge entry and balances.
• Provide patients with information about policies and the patient portal.

Conhecimentos

Customer service

Front desk

HIPAA compliance

Phone etiquette

Formação académica

High school diploma/GED

Ferramentas

EHR system

Scheduling software

Descrição da oferta de emprego

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice.

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!

Organization Description

Providence Medical Partners, within El Paso Physician Network, provides primary and specialty healthcare services you can trust through an experienced team of medical professionals. Our distinguished network of providers offers high quality care with compassion for all ages and always strives to exceed your expectations.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.