Patient Service Representative (PSR) - Neuro

Tenet Healthcare; Harlingen (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insu

401(k) retirement savings plan with-em

Generous paid time off

Career development and continuing教育

Health savings accounts, healthcare &

Employee Assistance program

Employee discount program

Pet insurance

Job summary

Tenet Physician Resources, part of Tenet Healthcare Corporation, seeks a friendly medical front office professional for a physician practice in Texas. This non-exempt role handles front desk processes, patient check-in, appointment scheduling, insurance verification, and data entry with HIPAA compliance.

A $500 sign-on bonus is available to new hires. The organization emphasizes comprehensive benefits and career development for staff across the Rio Grande Valley.

Qualifications

• High school diploma or GED required; medical office program preferred.
• Healthcare management/administration certification preferred.
• Two years of customer service experience, preferably in a medical office.
• Sign on bonus is for new hires only!

Responsibilities

• Greeting patients entering the physician practice.
• Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.

Skills

Front desk communication

HIPAA compliance

Data entry

Insurance verification

Education

High school diploma/GED

Medical office assistant program

Tools

EMR software

Billing/Charge entry

Job description

Overview

Embark on a rewarding career with Tenet Physician Resources. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

$500 Sign On Bonus

A non-exempt medical office position responsible for front office processes in the physician practice.

Responsibilities

• Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
• Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
• Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.
• Greeting patients entering the physician practice. Answering office phones, making appointments, confirming appointments and rescheduling when necessary.
• Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.
• Assists in checking out patients and assists them with referral processing and scheduling process
• Collects co-pays and posts charges.
• Charge entry and patient balance processing.
• Distributes information to patients regarding office policies, procedures, information about the practice, etc.
• Explain and enroll patients in the patient portal.

Qualifications

Education: High school diploma/GED required with completion medical office assistant program preferred.

Certification: Prefer healthcare management/administration certification.

Experience: Two years of customer service experience, preferably in a medical office setting.

Sign on bonus is for new hires only!

Organization Description

Valley Baptist Physician Network is an organization of medical experts who are dedicated to providing the highest quality of care to families in the Rio Grande Valley. Our team offers advanced, compassionate service in a wide range of specialties, treating newborns to seniors and everyone in between.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.