Patient Service Representative (PSR)

Axia Women's Health; Bridgewater (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Axia Women's Health is hiring a Patient Service Representative in Bridgewater, NJ. This role involves greeting and assisting patients, managing calls, and performing registration duties. Ideal candidates will have a high school diploma and prefer those with medical receptionist experience, supporting a vibrant community committed to women's health.

Benefits

Full time benefit-eligibility with benefits starting after one month

Multiple medical insurance plans

401(k) matching

Generous PTO offering

Free counseling for colleagues and family members

Qualifications

• Experience in a Medical Receptionist or PSR role preferred.
• Ability to work 40 hours per week including evening hours and flexibility for satellite locations.

Responsibilities

• Greeting patients, assisting and directing them to appropriate areas.
• Collecting and recording copayments from patients.
• Answering and routing calls to appropriate personnel.

Skills

Adaptability

Team player

Composure

Education

High School Diploma or GED

Job description

• Pay or shift range: $16 USD to $21 USD
  
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

AtAxia Women’s Health,recognized as aGreat Place to Workfor the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of women's health centers in New Jersey, Pennsylvania, Indiana, and Kentucky. Our rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives.

Our OB/GYN practice in Bridgewater, NJ is hiring a Patient Service Representative (PSR).

• Greeting patients and visitors, assisting, and directing them accordingly to the appropriate waiting area.
• Paging or phoning appropriate personnel to meet and escort patients to the exam room.
• Explaining financial requirements to patients, collecting, and recording copayments as required.
• Performing registration functions for new and existing patients and activating patient files.
• Promptly and professionally answering and routing calls to appropriate personnel, paging, offering voicemail, or redirecting calls as needed.
• Retrieving and appropriately routing any messages from the answering service.
• Providing additional support to patients and medical staff and performing other duties as assigned.
• Courteously screening solicitors for relevance to organizational needs.
• Adhering to infection control and safety guidelines as well as maintaining confidentiality regarding all patients and following confidentiality policies per HIPAA compliance.

Qualifications & Skills:

• High School Diploma or GED
• Medical Receptionist/PSR experience preferred.
• Ability to adapt to changing priorities and business needs.
• Ability to maintain composure and navigate a fast-paced, innovative environment.
• Team player.
• Ability to work 40 hours per week including some evening hours
• Ability to work a flexible schedule and provide coverage at satellite location(s), where applicable, as needed.
• Full time benefit-eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs.
• Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!
• 401(k) matching
• Generous PTO offering with additional time off for volunteering
• Access to Axia providers at little to no cost through Axia’s medical insurance.
• Axia-paid life insurance, short-term and long-term disability.
• Free counseling for colleagues and family members, including parents and parents-in-law

Pay or shift range: $16 USD to $21 USD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School Diploma/GED or better in N/A.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.