Patient Service Representative-Primary Care Internal Medicine

MaineHealth Accountable Care Organization; Biddeford (ME); On-site; USD 27,000 - 33,000; Full time

Job summary

MaineHealth Accountable Care Organization in Biddeford, ME is seeking a Patient Service Representative-Primary Care Internal Medicine to greet patients, answer calls, and schedule appointments in a busy medical office. This full-time day-shift role offers a stable schedule in a supportive environment.

The role requires a high school diploma or GED and preferred prior medical office experience with proficient computer skills.

Qualifications

• Education: High school diploma or GED preferred.
• Experience: Previous office experience with medical office experience preferred.
• Skills: Proficient computer skills.

Responsibilities

• Greet patients and answer telephones.
• Schedule appointments and manage front-desk duties.
• Perform general office tasks as assigned.

Skills

Proficient computer skills

Office experience

High school diploma or GED

Education

High school diploma or GED

Job description

Patient Service Representative-Primary Care Internal Medicine

Location: Biddeford, ME
Facility: Medical Group Practices
Schedule: Full Time
Shift: Day
Job Category: Clerical/Administrative Support
Req #: 96383
Date Posted: Oct 7, 2026

Clerical/Administrative Support
Req #: 96383

Summary:
The Patient Service Representative (PSR) role will greet patients, answer telephones, schedule appointments, and perform other overall general office duties as assigned.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: High school diploma or GED preferred.
• License/Certifications: N/A
• Experience: Previous office experience with medical office experience preferred.
• Additional Skills/Requirements Required: N/A
• Additional Skills/Requirements Preferred: Proficient computer skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [emailprotected]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

If you have questions about this role, please contact [emailprotected]

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